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Why should I report an Issue with Playground: Pets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Developed with Google to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Playground: Pets image 1 contact Playground: Pets image 2

Playground Customer Insights

1. I haven't been able to get it working on selfie mode, but that might be a good thing because I'll be playing with them too much! I love this app so I gave it 5 stars but it should really be 4 stars because it is hard to find the pets on playground and takes a little playing around before I get everything right.

2. And also because I'm not able to do pets on selfie mode.I love this app! It's amazing that they interact with each other.

3. As others mentioned, it is hard to find the downloaded pets, esp when trying to do a selfie, so I start playground and load the pets up on regular camera mode and use it that way.

4. Although they do not work in selfie mode😥 but overall I love this app!I installed it, and just as other people, it disappeared.

5. I had no idea how cute and interactive these pets are! I wish I could post a video because I chuckled for about an hour with all the cuteness shown in these little characters.

6. If I ever need a chuckle I just equip the fat cat, LOL! The quality of this is amazing all the pets are so cute! ☺️ They all have unique and qwerky personalities.

7. When I first started using this app you could tap on the play emoji and it would pop up options on the screen that you could select to make the emoji do dífferent things.

8. Love playing around with my camera and making videos and adding these little guys in there.

9. I had three Shibas on my screen at one time and they look at each other and sort of play.

10. I love how it reacts to what people do, say and where they are in the video.

11. Incredible!I love the concept of this apps and I'm sure it would be enjoyable.

Steps to Troubleshoot & Fix Playground Issues

1. Fix Playground Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Playground: Restarting the app will resolve most errors.
  2. Update the Playground App. Here is how:
    1. On Android goto PlayStore » Search for "Playground" » Open Playground: Pets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Playground » click "UPDATE".
  3. Clear Playground: Pets app cache: Clearing cached data will force your app to retrieve the latest data directly from Playground servers.
    1. On Android, goto Settings » Apps » Select "Playground: Pets" » click Storage » click "Clear Cache".
  4. Check Playground app permissions. If any of these permissions required to use your device's features are disenabled, Playground might not work.
  5. Uninstall and reinstall Playground. If nothing else has worked, completely uninstall Playground then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Playground not working


2. Fix Playground Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Playground be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Playground not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Playground may not be able to connect to the Internet when running in the background.

Reported Issues

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