Published by Google LLC

contact Google Japanese Input Chat with our AI-based Google Japanese Input Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Google Japanese Input?



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Why chat with our AI Google Japanese Input Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Google Japanese Input.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. NOT BY SLIDING A FINGER ALONG A SPACEBAR GBOARD!!It's good for hiragana save for small characters (i.e. ょ, っ, etc), but using it for katakana and kanji is nearly impossible unless what you're looking for shows up in the suggestions.

2. They have no option to set emoji provider, advanced conversion, or use 12 key on portrait and QWERTY on landscape.Just one small issue I've had when upgrading to Android 10 and changing the gesture actions to the ones like iOS (and disabling the bottom bar) is that there is now a big white bar across the bottom of the screen.

3. I wish I knew how to customize あ, for example and give it a ten-ten for emphasis.The small "-e/i/o/u" hiragana text surrounding the "-a" hiragana have been removed from the latest version for no reason and you can no longer see which way to flick unless you press and hold each button.

4. Though I've already mastered using this app, it would still be nice if we can turn off the suggestion bar or the highlighting feature or add more symbols for swiping for faster typing.It works and I've been using for a year.

5. So it can be frustrating from time to time and I normally use my iPad for corresponse in Japanese, which is a bit better for Japanese typing.The keyboard vibrates to the touch, which can be annoying sometimes.

6. This shows up even when dark mode is enabled and a dark theme chosen for the keyboard.I love this keyboard, it works on my device perfectly, easy and convenient to use.

7. A few minor problems are that some kanji are Chinese versions; they don't give most commonly used words and kanji as possible options while typing, or those are not included as options.

8. There's also no QWERTY keyboard so you'll have to switch keyboards for romaji unless you really miss old-school typing via 10-key.

9. But when I tried using another keyboard, it works just fine.

10. Why on Earth would you remove functionality? Typing is now considerably if you haven't memorized the keyboard.

11. Overall it could be a lot more robust than it is.Best keyboard app ever for me as a fast, lazy typer because of the swipe feature.

Steps to Troubleshoot & Fix Google Japanese Input Issues

1. Fix Google Japanese Input Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Japanese Input: Restarting the app will resolve most errors.
  2. Update the Google Japanese Input App. Here is how:
    1. On Android goto PlayStore » Search for "Google Japanese Input" » Open Google Japanese Input » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Japanese Input » click "UPDATE".
  3. Clear Google Japanese Input app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Japanese Input servers.
    1. On Android, goto Settings » Apps » Select "Google Japanese Input" » click Storage » click "Clear Cache".
  4. Check Google Japanese Input app permissions. If any of these permissions required to use your device's features are disenabled, Google Japanese Input might not work.
  5. Uninstall and reinstall Google Japanese Input. If nothing else has worked, completely uninstall Google Japanese Input then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Japanese Input not working


2. Fix Google Japanese Input Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Japanese Input be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Japanese Input not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Japanese Input may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by aaaa

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