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Steps to Troubleshoot & Fix FaceChat Issues
1. Fix FaceChat Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart FaceChat: Restarting the app will resolve most errors.
Update the FaceChat App. Here is how:
On Android goto PlayStore » Search for "FaceChat" » Open FaceChat: Video Chat Online & Meet New people » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for FaceChat » click "UPDATE".
Clear FaceChat: Video Chat Online & Meet New people app cache: Clearing cached data will force your app to retrieve the latest data directly from FaceChat servers.
On Android, goto Settings » Apps » Select "FaceChat: Video Chat Online & Meet New people" » click Storage » click "Clear Cache".
Check FaceChat app permissions. If any of these permissions required to use your device's features are disenabled, FaceChat might not work.
Uninstall and reinstall FaceChat. If nothing else has worked, completely uninstall FaceChat then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing FaceChat not working
2. Fix FaceChat Server issues & Internet Connection
Check network connection: An unstable Internet will make FaceChat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to FaceChat not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, FaceChat may not be able to connect to the Internet when running in the background.
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