Published by GoKids!

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Why should I report an Issue with Educational puzzles - Preschool games for kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoKids! to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Educational puzzles Customer Insights

1. My son loves this game and all the animations.I hope more is made just like this one๐Ÿค—Very interesting game, my 5year old girl love the game so much and I like it tooI give it a 8 0ut of ten but overall it was surprisingly funGreat app.

2. My son plays it since he was 1.5 y.o.Too many adsPlease add persian language Mason reallylovethis game but want he learn Persian with games.

3. FantasticIf you child likes the game Pazzingo then this is the game for you.

4. He gets upset cause he doesn't understand not to click on the ad but the x in the corner.

5. Had to uninstall it.This app is excellent for teaching and learning your children.

6. I have 4 grandkids and been teaching them on this app.

7. I liked the app and my 3yr old loved it but I don't like the ads on there.

Steps to Troubleshoot & Fix Educational puzzles Issues

1. Fix Educational puzzles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Educational puzzles: Restarting the app will resolve most errors.
  2. Update the Educational puzzles App. Here is how:
    1. On Android goto PlayStore » Search for "Educational puzzles" » Open Educational puzzles - Preschool games for kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Educational puzzles » click "UPDATE".
  3. Clear Educational puzzles - Preschool games for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Educational puzzles servers.
    1. On Android, goto Settings » Apps » Select "Educational puzzles - Preschool games for kids" » click Storage » click "Clear Cache".
  4. Check Educational puzzles app permissions. If any of these permissions required to use your device's features are disenabled, Educational puzzles might not work.
  5. Uninstall and reinstall Educational puzzles. If nothing else has worked, completely uninstall Educational puzzles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Educational puzzles not working


2. Fix Educational puzzles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Educational puzzles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Educational puzzles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Educational puzzles may not be able to connect to the Internet when running in the background.

Reported Issues