Published by GoKids! on Nov 4, 2024

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Why should I report an Issue with Babyphone game Numbers Animals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoKids! to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Babyphone game Numbers Animals image 1 contact Babyphone game Numbers Animals image 2

Ba Customer Insights

1. It feels like they accept that a child will click the ad which feels like taking advantage of themMy grandaughter loved this phone, but today its not in english and we cant find out how to change it back.

2. Best game out of all of them so far.That game so good for babies learning but there are so many ads that's why I am giving only three starsI have downloaded so many of these the last 3 and a half years and this one really impressed both my 3 and a half year old and 15 mo old.

3. Please, add (paid) way to remove ads!toddler or baby apps shouldn't have ad banners that allow them to leave the phone app.

4. At first its just a small black area at the top but a pop up character expands to over take the 'call ID' area, the purple area in the app photos above.

5. When pinned, they can't escape it, which saves headaches, but the ads cannot be removed and baby taps on random ones.

6. Its got good ideas but those ads should be hidden at least behind an in app ok button so if a child does hit the ad they hopefully touch somewhere else on the screen and dismiss it.

7. What am i doing wrong.This game at first seems boring.

8. Bye and thanks for the fun times.Excellent. But some time the prohlgram looses focus to other windows.

9. Reply : sure..Baby loves it.

10. Still cant change language as the purple tab only puts a sum to add up.

11. it isnt safe and any clicks earned from this type of advertising is unethical and probably illegal.

Steps to Troubleshoot & Fix Ba Issues

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ba: Restarting the app will resolve most errors.
  2. Update the Ba App. Here is how:
    1. On Android goto PlayStore » Search for "Ba" » Open Babyphone game Numbers Animals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
  3. Clear Babyphone game Numbers Animals app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
    1. On Android, goto Settings » Apps » Select "Babyphone game Numbers Animals" » click Storage » click "Clear Cache".
  4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
  5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working


2. Fix Ba Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.

Reported Issues