Contact Mtel TV Customer Service

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1. And the service is not free..again, shame...🤣🤣🤣 Just like Year 1990 Only plus is that is fast but it is fast because of no options.I dont care about looks but options and menu ls are terrible.I dont know how older people are supposed to use this.App is not working.

2. I wanted her to try it for a month before ordering the box, but since she hasnt been able to get much use out of the app so far, I dont think we will continue with this service.New User registration for mobile app does not work.

3. It's a shame that such a big telecommunication company such as Telekom Srbija can't make a better app.

4. When verification is needed the sms code is not received after one click.

5. I got this for my mom and so far the app has been useless.

6. The programs either lag constantly or wont load at all.

7. This is for Canada.Absolutely terrible app.

1. Fix Mtel TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mtel TV: Restarting the app will resolve most errors.
2. Update the Mtel TV App. Here is how:
   1. On Android goto PlayStore » Search for "Mtel TV" » Open Mtel TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mtel TV » click "UPDATE".
3. Clear Mtel TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Mtel TV servers.
   1. On Android, goto Settings » Apps » Select "Mtel TV" » click Storage » click "Clear Cache".
4. Check Mtel TV app permissions. If any of these permissions required to use your device's features are disenabled, Mtel TV might not work.
5. Uninstall and reinstall Mtel TV. If nothing else has worked, completely uninstall Mtel TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mtel TV not working

2. Fix Mtel TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mtel TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mtel TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mtel TV may not be able to connect to the Internet when running in the background.