Contact PURE Customer Service

Why should I report an Issue with PURE: Anonymous Dating & Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Misterico Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also live in a more isolated area, and not being able to tell how many active users there are first is a major problem, one I'm not going to risk money on.It does exactly what it says, connect with people who also want to do a thing, but the problem is that it shows you people regardless of distance, I've gotten people from 100-400km away many times.

2. The app needs a huge over haul in bot prevention and considering this is subscription based, you'd expect some quality put in, but the UI is very good.Honestly, even though this is a "hook-up" site it is still tasteful.

3. It's too much of a shot in the dark to risk paying for membership, especially at an elite dating site price point.I thought I had found Nirvana upon encountering Pure.

4. There's an option to pay to put your ad at the top of the list as well Lastly, no one is remotely close.The app's minimalist interface is easy to navigate and encourages prompt connections within an hour, allowing potential partners to make arrangements.

5. The one strike (for me) about Pure, is that it didn't make it clear from the get go, that the whole system is based on, you/me/the client et al, creating an advertisement, a paid advertisement in order to make use of any of the features.

6. A monthly subscription should include higher level features other than just to post an ad.

7. In fact, as of late, if your subscription lapses, you can no longer message the people you're already matched with! UnacceptableThis particular app is overpriced In my opinion.

8. The concept is simple, but relies on people's honesty which far too often leads to mismatches, disappointment and the occasional 'horror story'.

9. If you're already paying for a monthly subscription, It seems offensive to then have to pay an additional charge to chat on top of that.

10. May be different in LA or NY, but steer clear if not.I have had success here, but the app is too greedy, restrictive, and secretive about the number of potential matches (until you drop your cc).

11. That's where the good ends... As with every other dating site, scammers flood the app.

1. Fix PURE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PURE: Restarting the app will resolve most errors.
2. Update the PURE App. Here is how:
   1. On Android goto PlayStore » Search for "PURE" » Open PURE: Anonymous Dating & Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PURE » click "UPDATE".
3. Clear PURE: Anonymous Dating & Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from PURE servers.
   1. On Android, goto Settings » Apps » Select "PURE: Anonymous Dating & Chat" » click Storage » click "Clear Cache".
4. Check PURE app permissions. If any of these permissions required to use your device's features are disenabled, PURE might not work.
5. Uninstall and reinstall PURE. If nothing else has worked, completely uninstall PURE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PURE not working

2. Fix PURE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PURE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PURE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PURE may not be able to connect to the Internet when running in the background.