Contact Pensacola News Journal Customer Service

Why should I report an Issue with Pensacola News Journal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, gannett apparently doesn't answer support e-mails.I'm having the worst experience with this app! I am a subscriber and I have to relog on every single time.

2. The fourth time in five years that I have cancelled the subscription to their inability to deliver the product regardless of the platform.The app sends me notifications, then requests me to log in.

3. Won't take Email/Password or Google account sign-in, but get an error stating use Google+ to sign-in.

4. Why is it telling me that I have reached the limit on free articles, then prompts me to subscribe?! I'm already subscribed!Totally non-functional can't sign in.

5. Google+ doesn't exist anymore!!!!¡!!!!!!!!!!!!!!!!!Login always fails.

6. I have been trying to cancel this subscription for months now.

7. I shouldn't have to pay for the news.This newspaper could not manage a subscription account if it had to.

8. They emailed me the directions and when I follow them it's not listed as an option to cancel it.

9. By the way... never order through Google app... the PNJ only sees a sale to Google, they have no idea who you are if there is a problem.

10. But they dont mind taking this out of my bank acct each month.

11. I can't believe their website and this app have constant login problems and yet they do nothing to resolve it.

1. Fix Pensacola News Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pensacola News Journal: Restarting the app will resolve most errors.
2. Update the Pensacola News Journal App. Here is how:
   1. On Android goto PlayStore » Search for "Pensacola News Journal" » Open Pensacola News Journal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pensacola News Journal » click "UPDATE".
3. Clear Pensacola News Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Pensacola News Journal servers.
   1. On Android, goto Settings » Apps » Select "Pensacola News Journal" » click Storage » click "Clear Cache".
4. Check Pensacola News Journal app permissions. If any of these permissions required to use your device's features are disenabled, Pensacola News Journal might not work.
5. Uninstall and reinstall Pensacola News Journal. If nothing else has worked, completely uninstall Pensacola News Journal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pensacola News Journal not working

2. Fix Pensacola News Journal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pensacola News Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pensacola News Journal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pensacola News Journal may not be able to connect to the Internet when running in the background.