Published by Gannett on Oct 9, 2024

contact AZ Central: Arizona Republic Chat with our AI-based AZ Central Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with AZ Central?



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Why chat with our AI AZ Central Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AZ Central.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. That's like having to pay to watch the 6 o' clock news, which has been free for decades and is still free to this day! (digital broadcasts).There are other news outlets that are free that do the job, if not better, than azcentral, anyway.

2. Why pay for news when there are so many other news outlets who offer their stories for free.Useless. I'm not ever going to pay for something that still shows ads.

3. Like much of the content but starting a couple of months ago the app has issues launching (always - flashes on and off until it finally settles down) and crashing ( "only about 20% of the time - but keeps giving crash error even after closing).

4. Secondly it now refuses to maintain my login credentials, requiring me to reenter my user name and password every day to access the content I've paid to subscribe to.

5. Since I subscribe to their printed paper, I figured I'd use the app to stay abreast of breaking news.

6. The whole reason for subscribing is to avoid the paywall, but requiring me to login everytime I use the app (multiple times per day) renders it useless.

7. Ok keeps kicking me out of app and onlineI've used azcentral for 18 years and never had to pay for anything and now recently they now demand you subscribe if you wish to keep reading.

8. But it's worth giving you the minimum amount of view time, interaction, and ad revenue.Crashes way too often.

9. I have been a daily subscriber to the print edition for 7 years and to the electronic version for over 3 years.

10. Yes, quit asking.This used to be my favorite go to app for anything news related.

11. First off I have to manually kill the app and reload it after reading 3 articles or the app freezes and lock up the entire device.

Steps to Troubleshoot & Fix AZ Central Issues

1. Fix AZ Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AZ Central: Restarting the app will resolve most errors.
  2. Update the AZ Central App. Here is how:
    1. On Android goto PlayStore » Search for "AZ Central" » Open AZ Central: Arizona Republic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AZ Central » click "UPDATE".
  3. Clear AZ Central: Arizona Republic app cache: Clearing cached data will force your app to retrieve the latest data directly from AZ Central servers.
    1. On Android, goto Settings » Apps » Select "AZ Central: Arizona Republic" » click Storage » click "Clear Cache".
  4. Check AZ Central app permissions. If any of these permissions required to use your device's features are disenabled, AZ Central might not work.
  5. Uninstall and reinstall AZ Central. If nothing else has worked, completely uninstall AZ Central then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AZ Central not working


2. Fix AZ Central Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AZ Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AZ Central not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AZ Central may not be able to connect to the Internet when running in the background.

Reported Issues

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