Published by Gannett on Oct 9, 2024

contact Asbury Park Press: Local News Chat with our AI-based Asbury Park Press Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Asbury Park Press?



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Why chat with our AI Asbury Park Press Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Asbury Park Press.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. My head is spinning.I DON'T know how they got my new credit card info, but I did not authorize the outrageous $70 "digital" subscriptionc price to be taken off my debit card .... I moved to Florida in June morons 🙄🤔 cancel & refund my money TOMORROW !!!! And NO the money is NOT being taken out of the Google play storeI think its a great app nontheless i believe the App should be less to subscribe electronically.

2. Got the app so we can still get local news and obituarys, but even for that its a pain (have to pull up from the bottom of the page or scroll through weeks of stale content to reach the site menu at the bottom of the page).

3. Could use more nuanced download features (such as scheduling), stories sorted by time, recommended stories, and a slightly better UIAs a paying subscriber, I expect more from a phone app.

4. That did not happen, I had to call back twice to get my refund and cancel the subscription.

5. My problem is there should have been an email warning me of my 6 month trial subscription ending.

6. Free press is the law, not necessarily the practice.I just want to read the stories in a straightforward way.

7. We were longtime print subscribers, but watched the press get thinner and thinner while the price went up and up.

8. They state the only way to cancel your subscription is to call.

9. I don't want popups, videos, ads, "subscribe" requests, other b.s. I'll give it a few more days, before I again cancel.

10. They make you say "cancel" and when you do it says" I'm sorry, I don't understand you." You email them and they tell you to call.

11. I cannot think of a worse app that exists.In general pretty good, but missing some features of more prominent news apps.

Steps to Troubleshoot & Fix Asbury Park Press Issues

1. Fix Asbury Park Press Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Asbury Park Press: Restarting the app will resolve most errors.
  2. Update the Asbury Park Press App. Here is how:
    1. On Android goto PlayStore » Search for "Asbury Park Press" » Open Asbury Park Press: Local News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asbury Park Press » click "UPDATE".
  3. Clear Asbury Park Press: Local News app cache: Clearing cached data will force your app to retrieve the latest data directly from Asbury Park Press servers.
    1. On Android, goto Settings » Apps » Select "Asbury Park Press: Local News" » click Storage » click "Clear Cache".
  4. Check Asbury Park Press app permissions. If any of these permissions required to use your device's features are disenabled, Asbury Park Press might not work.
  5. Uninstall and reinstall Asbury Park Press. If nothing else has worked, completely uninstall Asbury Park Press then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Asbury Park Press not working


2. Fix Asbury Park Press Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Asbury Park Press be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Asbury Park Press not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Asbury Park Press may not be able to connect to the Internet when running in the background.

Reported Issues

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