Published by Radiant Islamic Apps on Oct 17, 2023

Report an issue with Al Quran.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Al Quran: Holy Quran Offline?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Radiant Islamic Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Al Quran Customer Insights

1. Also some time adds coming in the app.They should stop Eligal adds which one is not good for Quran.Because Quran is a Holy Book of Allah.We all Muslims brothers and sisters love with Quran.Please solve this issues.ThanksIt's a very helpful app i can easily read it with numbers of colours I requested for addition of translation so that we can easily understand the verses of Holy BookI request all of you that you guys do not download this Quran app because it contains errors of zabur and waqf.

2. It is fixed, but there is a lot of exaggeration here and there are many mistakes, you can see it from any other QuranDidn't read the whole Quran but while readin Ayat Number 62 of Surah Baqara I found a mistake.

3. plz resolve the matterIt is a very useful app.i feel easy to read on my mob phone.and the mp3 is really outstanding for those who dun know how to read quran.i love this app.wonderful jobFont is very neat and legible.

4. They are necessary to recite without changing meaning of the holy Quran.Masha Allah, beautiful in reading and easy to pronounce.

5. Anything is better but somewhere little bit mistake please clear this mistake as well.Like I just read now I found a mistake in (Sarah thoba)(Ayath no 8)The mistake exactly in this word=(Ghaan sabilihi).

6. And bookmark is an extra thing that makes routine recitation easy.

7. JazakAllah Khair.Experience is good.... BUT The most shocking and annoying thing is that all the Ads are about the preaching of Christianity.... Which is quite unacceptable.

8. Also a few more fonts should be added with the option of changing the fonts.Just "ad" is an unwanted thing.

9. However, we can consider deleting the earlier bookmark once a reader continues from a particular bookmark.

10. As of now the earlier bookmark and the new bookmark both are stored in bookmark list.

11. But it would be great if some audio tilawat is added to make our recitation better and then best.

Steps to Troubleshoot & Fix Al Quran Issues

1. Fix Al Quran Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Quran: Restarting the app will resolve most errors.
  2. Update the Al Quran App. Here is how:
    1. On Android goto PlayStore » Search for "Al Quran" » Open Al Quran: Holy Quran Offline » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Quran » click "UPDATE".
  3. Clear Al Quran: Holy Quran Offline app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Quran servers.
    1. On Android, goto Settings » Apps » Select "Al Quran: Holy Quran Offline" » click Storage » click "Clear Cache".
  4. Check Al Quran app permissions. If any of these permissions required to use your device's features are disenabled, Al Quran might not work.
  5. Uninstall and reinstall Al Quran. If nothing else has worked, completely uninstall Al Quran then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Quran not working


2. Fix Al Quran Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Quran be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Quran not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Quran may not be able to connect to the Internet when running in the background.

Reported Issues