Contact FLO Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of FLO.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Please can keep opeshoni for English and language Please can you reply me in EnglishThis app is so Bad last week l bought New shoes but shoes is not çome me yetIt is not working i can't see my favorite list İyi çalışmıyor favori listemi göremiyorum neden?Very bad experiences with returns ! They took about 200 TL , I returned the items back but they didn't return my money! They claimed that they didn't receive the items! I don't recommend it at all!Why i can't create an account without receiving message for my favorites.

2. I'm very happy with Flo's productsI bought a product and after I discovered that is has a problem they refused returning the product, with all the abd behavior during the dealing with store, 🚫 NOT recommend at allFast delivery.

3. I ordered shoes and i didn't receive them .

4. I would never suggest to anyone99%of the products I bought arrived perfectly.

5. So i asked for my money back they didn't pay it to me back .still waiting.

6. Choose wisely, and u will get good product with a good price.

7. Customer service is awful and dont reply to emails.

8. How do we register without accepting your promotional messagesIt doesn't support English.

9. I don't recommend it 👎👎👎They don't respond to calls or e mails.

10. Its awful company.

11. Terrible company to buy from.

1. Fix FLO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FLO: Restarting the app will resolve most errors.
2. Update the FLO App. Here is how:
   1. On Android goto PlayStore » Search for "FLO" » Open FLO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FLO » click "UPDATE".
3. Clear FLO app cache: Clearing cached data will force your app to retrieve the latest data directly from FLO servers.
   1. On Android, goto Settings » Apps » Select "FLO" » click Storage » click "Clear Cache".
4. Check FLO app permissions. If any of these permissions required to use your device's features are disenabled, FLO might not work.
5. Uninstall and reinstall FLO. If nothing else has worked, completely uninstall FLO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FLO not working

2. Fix FLO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FLO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FLO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FLO may not be able to connect to the Internet when running in the background.