Contact Hallmark Movies Now Customer Service

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1. Waste of subscription payment because I cant watch anytbing.I personally love the app! There are so many movies out there and its so cool to see different movies but there is one problem I have.

2. Also, I noticed the "Last Chance to Watch" movies won't play in the app at all.The app is excellent on my phone.

3. Can Hallmark's technicians double check the app to make sure it can sustain TV streaming for the duration of a whole movie?I love the idea of this app.

4. Everytime I open the app on my phone & select a movie it plays the sound of the movie but the picture disappears after a few seconds.

5. At that point I just don't even watch it on my phoneMobile app plays audio, but no picture, even after restarting/hard power on and off of my cellphone.

6. The selection of movies is ok, but given that I've been paying for it for several years and it isn't getting better, I'm rethinking keeping it.the app: it seems to crash quite often.

7. Now if looking thru a category, you decide to read a synopsis, but then not watch? When you go back, it bounces all the way back to the home screen.

8. Every time I watch a movie I have problems.

9. When I watch on my laptop, I try to watch in full screen but it wont allow me too, even if I close the app down and reopen it.

10. I can stream from the app to my tv, but have to disconnect and reconnect after each movie if I want the captions to appear.

11. The movies that are on are very good and the series that are on are very good.

1. Fix Hallmark Movies Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hallmark Movies Now: Restarting the app will resolve most errors.
2. Update the Hallmark Movies Now App. Here is how:
   1. On Android goto PlayStore » Search for "Hallmark Movies Now" » Open Hallmark Movies Now » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hallmark Movies Now » click "UPDATE".
3. Clear Hallmark Movies Now app cache: Clearing cached data will force your app to retrieve the latest data directly from Hallmark Movies Now servers.
   1. On Android, goto Settings » Apps » Select "Hallmark Movies Now" » click Storage » click "Clear Cache".
4. Check Hallmark Movies Now app permissions. If any of these permissions required to use your device's features are disenabled, Hallmark Movies Now might not work.
5. Uninstall and reinstall Hallmark Movies Now. If nothing else has worked, completely uninstall Hallmark Movies Now then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hallmark Movies Now not working

2. Fix Hallmark Movies Now Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hallmark Movies Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hallmark Movies Now not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hallmark Movies Now may not be able to connect to the Internet when running in the background.