Published by First Beat Media Inc. on Oct 25, 2024

Report an issue with Biker Planet Dating App.
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Why should I report an Issue with Biker Planet Dating App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of First Beat Media Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Biker Planet Dating App Customer Insights

1. Now I have to cancel my credit card with the bank to stop the future withdrawalsThis app sends promotional emails that tell you you can have a month for $1.45 then charges $43.99 in the name of First Beat Media.

2. UNSATISFIED CUSTOMER!!!It gives me an error message for any photo I try uploading, I entered my birthdate 3 times and it never updated, and now it won't allow me to deactivate the account.

3. It says it can't access photo library, I've sent multiple help request messages but when i try to open their responses it won't load so I can't even read their responses.

4. Then they send me an email telling me that I can cancel my subscription but continue to use the features for the remainder of the time I paid for.

5. They also send you emails that pretend that they're serving you a great deal/your profile is special and that's very easy to scam less tech savvy people.

6. I have asked for my money back multiple times and I get a message through the app from help desk that never opens because of an error.

7. Be very careful using or joining this site and handing over any credit card details.Terrible!! Don't bother paying for this.

8. One of the reasons I won't pay for premium anymore after my subscription is over.Site crashed within 2 hours after joining.

9. Even when the subscription has been paid still can't use any of the features doesn't upgrade the membership.

10. Couldn't get help thru their customer service.

11. I'm trying to deactivate my account but I can't even seem to do that.

Steps to Troubleshoot & Fix Biker Planet Dating App Issues

1. Fix Biker Planet Dating App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Biker Planet Dating App: Restarting the app will resolve most errors.
  2. Update the Biker Planet Dating App App. Here is how:
    1. On Android goto PlayStore » Search for "Biker Planet Dating App" » Open Biker Planet Dating App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Biker Planet Dating App » click "UPDATE".
  3. Clear Biker Planet Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from Biker Planet Dating App servers.
    1. On Android, goto Settings » Apps » Select "Biker Planet Dating App" » click Storage » click "Clear Cache".
  4. Check Biker Planet Dating App app permissions. If any of these permissions required to use your device's features are disenabled, Biker Planet Dating App might not work.
  5. Uninstall and reinstall Biker Planet Dating App. If nothing else has worked, completely uninstall Biker Planet Dating App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Biker Planet Dating App not working


2. Fix Biker Planet Dating App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Biker Planet Dating App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Biker Planet Dating App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Biker Planet Dating App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need help ASAP I just paid for a premium subscription today and I was on there talking to a girl and we was about to meet up tomm and the app shut down and it won't let me log back in

    — by Stephen A Lane 9 months ago

  • Please close account

    — by Tim 1 year ago

  • Please cancel my subscription to the Biker Planet website.

    — by Cheryl Myers 1 year ago

  • Please completely delete my biker planet account. Take no .ore membership fees or dues and delete all my information. 8m.still getting men looking at my profile. It's not closed.

    — by Denise Brinkley 2 years ago

  • Can not log into app days wrong password not sending email to reset password

    — by melinda a moore 2 years ago

  • bikerplanet webpage for a dating app, wont let me login after i have paid for the subscription, i have asked for a new password, and it still hasnt sent me an email to reset it, ihave been trying all day ..

    — by julia r snyder 2 years ago

  • I want to sign up and your site will not allow me to. It kicks me out everytime. Have tried over the weekend etc. please help

    — by Bettsy Fick 2 years ago

  • I want to join but it says invalid email.

    — by Ron D Harrier 2 years ago

  • 1. I do not want to belong to Biker hearts, Bikers dating...I only want to pay for Biker Planet. No more emails for Biker Hearts or Biker Dating.
    2. I am ALWAYS struggling to sign into my Biker Planet account and no one ever calls me. I just get bot messages with a log in that does not actually work. Why?

    — by Mary Lynn Crosson 2 years ago

  • I seem unable to msg guys interested in me i do not understand what the problem is with the site

    — by Jess Lee 2 years ago

  • Unable to log into my Biker Planet App

    — by Scott Denney 2 years ago

  • Hi there. I’m trying to log into my Biker Planet and no matter what email or password I use it tells me it’s invalid. I have paid for the service and yet can’t get into. So please contact me ASAP (250)735-6551 to reset my account
    Regards
    Alena P

    — by Alena Podhorsky 2 years ago

  • I want to restore my profile but no matter what email and or password I use it won’t let me in. What do I need to do as I’ve paid for 1 month

    — by Alena Podhorsky 2 years ago

  • I have used numerous emails and passwords but to no avail. I would like to have a Biker Planet profile but no matter what I do I can get into it. What steps should I take to make it work

    — by Alena Podhorsky 2 years ago

  • Please cancel my subscription to your website; I just signed up today, if at all possible, please don’t charge my credit card. Thank you. Teresa

    — by Teresa Morgan 2 years ago

  • I am locked out of my account and the password reset isn't working.. please help 618 791 9976

    — by Chris Donahue 2 years ago

  • Dont need it

    — by Zack marquardt 2 years ago

  • I no longer use the app and I want to cancel

    — by Dan Dixon 2 years ago

  • hi my friend closed my account i dont want it closed can you help thank you i do have a paid account

    — by DEAN F BIANCO 2 years ago

  • Please cancel the subscription i renewed today….i will not have time to maintain contact with anyone…thank you

    — by Tori513 2 years ago

  • I cannot login to my account

    — by Mona Li Bates 2 years ago

  • Payment declined Like to make a payment with an ulterior method

    — by John Emmerich 2 years ago

  • I would like to cancel my biker planet account/data deleted under the GDPR law. penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
    My name is Stacy Prince and my email used for this account is lovinmymandms@redacted.

    — by Stacy Prince 2 years ago

  • Please cancel my subscription I was on the website for 2houra it's not user friensly

    — by Lorraine Dibello 2 years ago

  • Hi there,
    I would like to cancel my subscription and could you refund me my $34.99 that you took from my account on the 26/1/2022
    Thank you

    — by Catherine josephs 2 years ago

  • I went to the app and went through the procedure to cancel my subscription and delete my account. I was told a link to delete my account would be sent to my emailaddress. The link never came. Please terminate our contract, cancel my subscription and delete my account. I would appreciate an email of confirmation.

    — by Brian W Teuscher 2 years ago

  • please delete my account my and do not charge credit card. your site misleads sending e mail till you join then nothing

    — by robert sheets 3 years ago

  • I have contacted bikers Planet several times via email regarding the fact that for 2 days I have not been able to login. They did send me one email in the beginning resetting my password or something and there's it worked once for about 5 minutes when I went out and tried to go back and it wouldn't work. I don't know what to do at this point I would like to keep the app but I'm not willing to keep getting blown off for whatever reason

    — by Denise Sellers 3 years ago

  • I would like to join again

    — by Richard Kulpa 3 years ago

  • Will the payment pulled from my account today 9-02-2021 be refunded to my account

    — by Jenny Chavez 3 years ago

  • I would like to cancel my subscription, I've met someone on my own

    — by Jenny Chavez 3 years ago

  • Want to cancel my subscription

    — by Jess Joslin 3 years ago