Published by Faith Comes By Hearing on Nov 19, 2024

contact Bible - Audio & Video Bibles Chat with our AI-based Bible Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bible?



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Why chat with our AI Bible Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bible.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. So you have the written word, dramatic audible word, background music, auto scroll, and videos you can play all at the same time.The Bible experience is so surreal.

2. For example there is the Ukrainian Bible text and separately the same translation audio, but I cannot access both at the same time (to listen and follow along).

3. You download a book of the Bible in audio format for listening to offline, but then you can't even start the app when you are offline.

4. I listen to the ESV Hear the word Audio Bible.

5. There are a lot of bugs though, like sometimes when listening to the audio the app freezes, it's also really laggy when downloading the Bible.

6. THEN all of a sudden it wanted me to open an account, and when I chose later, all the great features disappeared and I only had a wierd audio read-along that I had no control over.

7. I would like to be able to just listen through the bible without having to go back and forth to the app to restart..Unusable without network connection.

8. I have it two stars instead of one because the audio us actually pretty good, but since I can't actually listen to it when I'm offline, it's basically useless.

9. I can't get the chapter I want to play without going forward several chapters.

10. Instead of starting the next chapter, it keeps repeating the same chapter again and again, or stops and then you have to unlock your phone to keep going, but it skips ahead one chapter and then you have to backtrack.

11. Very inconvenient, especially while driving.This is a helpful app, except for a few issues: frequently, when I pause a chapter and come back to it several minutes later, the app will have forgotten my location and will start over again.

Steps to Troubleshoot & Fix Bible Issues

1. Fix Bible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bible: Restarting the app will resolve most errors.
  2. Update the Bible App. Here is how:
    1. On Android goto PlayStore » Search for "Bible" » Open Bible - Audio & Video Bibles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bible » click "UPDATE".
  3. Clear Bible - Audio & Video Bibles app cache: Clearing cached data will force your app to retrieve the latest data directly from Bible servers.
    1. On Android, goto Settings » Apps » Select "Bible - Audio & Video Bibles" » click Storage » click "Clear Cache".
  4. Check Bible app permissions. If any of these permissions required to use your device's features are disenabled, Bible might not work.
  5. Uninstall and reinstall Bible. If nothing else has worked, completely uninstall Bible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bible not working


2. Fix Bible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bible may not be able to connect to the Internet when running in the background.

Reported Issues

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