Published by Tap Lab

Report an issue with Tap Music 3D.
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Why should I report an Issue with Tap Music 3D?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tap Lab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Tap Music 3D Customer Insights

1. It's stopped loading any songs, saying, "Bad network, please try again." and no amount of changing networks or deleting and reinstalling the game has fixed it, which has bummed me.The game is great! However, there's so many ads after every song you play.

2. (Only because the game itself isn't complete garbage.)I mean its a good app the gameplay is nice but, each time i went to buy a song the music video would just block the "X" button and the video would be halfway off the screen while playing, it probably is just my phone.

3. Btw please add a way to download songs to play offline.This is a really great game on its own but there a way to many ads.

4. Please try and fix this! :(The game itself isn't completely terrible, but EVERY SINGLE TIME you play a level, you HAVE to watch a 30 second UNSKIPABLE ad.

5. Also while your playing a song it shows the music video and the quality drops sometimes but that is not anything to care about anyway.As an experienced guitar hero player, this game is almost pretty cool.

6. One is that they use YouTube clips for a lot of songs so we gotta deal with YouTube ads on top of an ad every single time we play a song.

7. Great game play.

8. Overall though aside from the ads issue, it's a really fun game!! • • • Update: The app keeps closing every time I open it and it takes a fair amount of tries before I get it working for a little bit.

9. None of this would be a problem, but, you CAN'T play the game without an internet connection.

10. If there where a little less ads then it would really be a 10/10 i like mobile games, this is the best game .Great music selection.

11. It's a really good game don't get me wrong but there's two things that annoy me when it comes to playing this game.

Steps to Troubleshoot & Fix Tap Music 3D Issues

1. Fix Tap Music 3D Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tap Music 3D: Restarting the app will resolve most errors.
  2. Update the Tap Music 3D App. Here is how:
    1. On Android goto PlayStore » Search for "Tap Music 3D" » Open Tap Music 3D » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tap Music 3D » click "UPDATE".
  3. Clear Tap Music 3D app cache: Clearing cached data will force your app to retrieve the latest data directly from Tap Music 3D servers.
    1. On Android, goto Settings » Apps » Select "Tap Music 3D" » click Storage » click "Clear Cache".
  4. Check Tap Music 3D app permissions. If any of these permissions required to use your device's features are disenabled, Tap Music 3D might not work.
  5. Uninstall and reinstall Tap Music 3D. If nothing else has worked, completely uninstall Tap Music 3D then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tap Music 3D not working


2. Fix Tap Music 3D Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tap Music 3D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tap Music 3D not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tap Music 3D may not be able to connect to the Internet when running in the background.

Reported Issues