Published by HOLLA on Oct 30, 2024

contact HOLLA - Live Random Video Chat Chat with our AI-based HOLLA Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with HOLLA?



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Why chat with our AI HOLLA Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of HOLLA.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Will edit review should the situation change.Some things need to come back like 2p mode and daily rewards, the region selecting seems to be bugged havent been able to match with anyone in the U.S even though world is turned off and local is on,last but not least the automatic starting a video chat and manually accepting a video call"swiping"should not be a thing it should be automatic here with the option to change that in the settings for the matches like before this update.Thats all i have with friend requesting looking to be back later,overall a nice smooth app upgrade that needs adjusting with the old and new, not bad but could be better ... Looking forward for what this app has in store for the futureCan't even get passed stage 2 of the sign in process when logging in with Facebook then it takes me to the upload a photo so I do the photo is uploaded and showing but the number two ju...

2. Is there a rule on phones that says everytime an app is good, it has to be destroyed and then left destroyed and then answer critics like mine wirh "hi we are very sorry that you have a bad experience blah blah blah".There are many people who do obscene acts on your app, there is no good way to take action on dirty talk and misbehavior., Easy button to cut video call, please fix it, thank you Thank you for responding.

3. This app will randomly glitch causing me to not be able to see the other person or vise versa, but doesn't happen enough to ruin the expiernce! Holla on!This app is an amazing concept, and it works well overall, but it's too greedy.

4. If they would fix this bug/ issue it would get 5 stars from me and I would recommend it to a large group of my friends.I love this app considering it is the app with the most chance of getting a decent person rather than a floppy peen in your face.

5. Everyone comes looking for a specific type of person but no one pays for the search filters, so everyone just moves from person to person until they find someone they want to talk to.

6. It's so frustrating and horrible when you match with some one decent and they can't see your face because the camera screen or camera its self is super dark.

7. There's so many misunderstandings that could happen with that.The app is awesome , 3 stars from me though untill they can fix the dark screen problem that happens from I don't know what.

8. As someone who just wants to talk to literally anyone, this app's paid functionality ruins the experience for anyone unwilling to drop a pennyIt is a cool app.

9. I still haven't tried the options though, because I entered the wrong gender the first time.

10. I redownload, reopen pages, log out, attempt to contact the team... nothing works! And I can't really look for straight guys, when I'm marked as a male.

11. FYI, if you're a dude looking to talk to girls, just go back to tinder.

Steps to Troubleshoot & Fix HOLLA Issues

1. Fix HOLLA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HOLLA: Restarting the app will resolve most errors.
  2. Update the HOLLA App. Here is how:
    1. On Android goto PlayStore » Search for "HOLLA" » Open HOLLA - Live Random Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HOLLA » click "UPDATE".
  3. Clear HOLLA - Live Random Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from HOLLA servers.
    1. On Android, goto Settings » Apps » Select "HOLLA - Live Random Video Chat" » click Storage » click "Clear Cache".
  4. Check HOLLA app permissions. If any of these permissions required to use your device's features are disenabled, HOLLA might not work.
  5. Uninstall and reinstall HOLLA. If nothing else has worked, completely uninstall HOLLA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HOLLA not working


2. Fix HOLLA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HOLLA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HOLLA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HOLLA may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Adesua

My holla data is showing errors and I would like you to fix it promptly please I have customers waiting

— 1 year ago by Hafiz Idris

Hi I have the issue about holla data ,I can't login in

— 1 year ago by Abdul Rehman

I want to become coin seller for holla

— 1 year ago by Erica

Please help..... i accredit my holla account with R200. But my balance stays the same on the account. The bank took the money out of my account but my holla account didnt get loaded. Regards Erica

— 2 years ago by Benzo21

I mistakenly clicked on the next button and I started to connect with other people. I was naked and one of the Chinese user connected with me. I suspect that I might have been recorded. Please help me it's a privacy issue

— 2 years ago by Baris

Hello there there I was in prison whilist I was away my little nephew has bought over 120+ purchases of gems I have contacted Google for my refund as I only just found out they asked me to contact the app developer I have screen shots of my conversations with Google play stating that I should contact you guys for my refund . my bank card ending in 5916. I have canceled everything on my behalf already and contacted Google and bank.

— 2 years ago by Maria Lorena Prima

Hello

— 2 years ago by Rahul

My account is banned fir 30 minutes and 30 minutes is over so please start my account

— 2 years ago by Leafianna Green

I cannot retrieve my account and my number does not receive any code

— 2 years ago by Ángel García

forgive me please :_( forgive me for the differences I have had, forgive me for everything I undesirably did wrong without thinking or knowing , I beg your pardon, please give me another chance in the application, I confused things, and now I feel traumatized, I can't do it anymore, I feel remorse and anxiety, please forgive me

— 2 years ago by Klaud

I can't retrieve my account because my phone number is lost.

— 2 years ago by Gloria sam

Deleted my holla world account

— 2 years ago by Gloria sam

Deleted my account holla world gloriouskutty2003@redacted gloria2003

— 2 years ago by Miguel angel

forgive me, I beg you, for having been an exhibitionist, please forgive me, I beg you, help me feel good, change my habits, I know I was wrong but read me, ,make me feel good that I already changed my actions, I didn't know it was wrong, forgive me, I beg you, give me the opportunity to be good, I beg you. please help me I'm afraid that I gave myself I realized that I was wrong and I started to self-harm just because I sit with the adigusto, please forgive me, I beg you!!!! I'm scared I need help!!!!!!

— 2 years ago by Miguel angel

Forgive me for errors in the app, the truth is that I feel bad about everything, please forgive me, I beg you, I realized that I was wrong. forgive me please

— 3 years ago by Michael

:'( I apologize for the differences that I have had :(, please forgive me, I really beg you,. :'( forgive me please I beg you :(

— 3 years ago by MarcAndre Lachance

I forgot name is Mark 34 years old pic is me with halloween makeup on my face and number i use 1 819 334 3778

— 3 years ago by MarcAndre Lachance

I create my 1 holla live account but for i dont know why i cant log in with my phone number anymore its saying to many attempt from this number . My name is Mark 34 years old and my pic profile is me with a halloween makeup on my face please help

— 3 years ago by Erin Sangster

I never signed up to this but a website called "onlimin.com" that handles subscriptions claims I have, I never gave them my bank details nor did I give HOLA them, so I'd like to cancel my subscription immediately

— 3 years ago by Hardik patil

Debited money my account but not resive point

— 3 years ago by Lin

I completely forgot my first Holla account. My name there is Lin, and I'm 33 years old. I mistakenly uninstalled my Holla app and now I can't log in back. Please help me. My profile picture is a heart picture stock on a headphone. Please, I want to recover it back.

— 3 years ago by Lin

I want to recover my first account

— 3 years ago by Sohaib Ullah

Why no working HOLLA in my mobile

— 3 years ago by Mr Gatsby

Hello I need to get my subscription cancellatiin

— 4 years ago by Adam Smith

Hi I've downloaded the app but for some reason it's telling me that I am under the age of 18 and can not use the app I have been using the app for over 1 year and never had an issue. I think when I input my date of birth I made a mistake with the year I can confirm I am over 18 years old.