Published by Ministry Of Education and Higher Education

Report an issue with MEHE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MEHE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ministry Of Education and Higher Education to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MEHE Customer Insights

1. It loads slow and its very buggy in general.Guys 👍 this is a great idea and all, but it crashes 😣 .

2. Sorry if i sounded as a naging wife 😆 .It's Lebanon.

3. Like what would anyone in the right mind expect from a Lebanese app or anything made in Lebanon.

4. Bad app design, trash functionality.

5. The app is basically trash.

6. What would anyone expect.

Steps to Troubleshoot & Fix MEHE Issues

1. Fix MEHE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MEHE: Restarting the app will resolve most errors.
  2. Update the MEHE App. Here is how:
    1. On Android goto PlayStore » Search for "MEHE" » Open MEHE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MEHE » click "UPDATE".
  3. Clear MEHE app cache: Clearing cached data will force your app to retrieve the latest data directly from MEHE servers.
    1. On Android, goto Settings » Apps » Select "MEHE" » click Storage » click "Clear Cache".
  4. Check MEHE app permissions. If any of these permissions required to use your device's features are disenabled, MEHE might not work.
  5. Uninstall and reinstall MEHE. If nothing else has worked, completely uninstall MEHE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MEHE not working


2. Fix MEHE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MEHE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MEHE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MEHE may not be able to connect to the Internet when running in the background.

Reported Issues