Contact EPIX Stream with TV Package Customer Service

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1. This is a recent issue since the last update.Update: Yay! Chromecast option works great now! You guys made quick work of that bug! Thanks! Original post: It has the option to cast using Chromecast, but then it just shows the movie rating (PG, etc.) and swaps back to the Epix logo.

2. Both The Tivo and Shield play all other apps flawlessly so it has to be Epix, I would love to watch Pennyworth but I don't think its going to happen.

3. In my opinion, its a waste of moneyApp work okay on my Roku Streaming Stick+, but won't allow me to use my new phone whitcwhi a Samsung Galaxy S9+ that is grayed out and not a choice.

4. It plays on my phone, but who wants to watch a movie on their phone, really? Two stars because there are so good movies available.

5. One really ridiculous thing is that the app doesn't remember where I've stopped watching a movie so i have remember & manually forward to it.

6. Things I don't experience at all in other network/streaming apps.Does it work? Yes....but does it work well? No.

7. Lame the Chromecast feature doesn't work.Had a subscription for about a wk now.

8. However, over 4 years later, the app still does not remember where I left off watching a downloaded movie.

9. Instead I tried to download the movie into my phone, got to 13% it stopped and never resumed.

10. The one thing that doesn't work at all is "Skip Intro".

11. I now fully subscribed and it's perfect to combine with other streaming services when you can't find anything to watch in the others.

1. Fix EPIX Stream with TV Package Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EPIX Stream with TV Package: Restarting the app will resolve most errors.
2. Update the EPIX Stream with TV Package App. Here is how:
   1. On Android goto PlayStore » Search for "EPIX Stream with TV Package" » Open EPIX Stream with TV Package » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EPIX Stream with TV Package » click "UPDATE".
3. Clear EPIX Stream with TV Package app cache: Clearing cached data will force your app to retrieve the latest data directly from EPIX Stream with TV Package servers.
   1. On Android, goto Settings » Apps » Select "EPIX Stream with TV Package" » click Storage » click "Clear Cache".
4. Check EPIX Stream with TV Package app permissions. If any of these permissions required to use your device's features are disenabled, EPIX Stream with TV Package might not work.
5. Uninstall and reinstall EPIX Stream with TV Package. If nothing else has worked, completely uninstall EPIX Stream with TV Package then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EPIX Stream with TV Package not working

2. Fix EPIX Stream with TV Package Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EPIX Stream with TV Package be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EPIX Stream with TV Package not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EPIX Stream with TV Package may not be able to connect to the Internet when running in the background.