Contact Energy Radio KSA Customer Service

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1. Keep up the good work and I hope it gets updated.Great radio, nice song selecting, good frequency coverage.

2. However, the app cuts off randomly and Studio 1 is sometimes static through the day.. EDIT Taking a star away, cutt offs are more frequent now and ruin the experienceI love the station, but this app not so much.

3. Working well for a first release, hoping to see it extended to work on Android Auto for the full driving experience.

4. I am thinking to reinstall it later when it's ready 🤔.I'm really happy for the radio app, even streams the station better than tunein.

5. UX Navigation and memory handling could be improved.We're finally able to stream Studio 1 in Riyadh.

6. Would be nice to have the ability to select streaming quality.

7. Frequent interruptions like every 10 minutes.

1. Fix Energy Radio KSA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Energy Radio KSA: Restarting the app will resolve most errors.
2. Update the Energy Radio KSA App. Here is how:
   1. On Android goto PlayStore » Search for "Energy Radio KSA" » Open Energy Radio KSA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Energy Radio KSA » click "UPDATE".
3. Clear Energy Radio KSA app cache: Clearing cached data will force your app to retrieve the latest data directly from Energy Radio KSA servers.
   1. On Android, goto Settings » Apps » Select "Energy Radio KSA" » click Storage » click "Clear Cache".
4. Check Energy Radio KSA app permissions. If any of these permissions required to use your device's features are disenabled, Energy Radio KSA might not work.
5. Uninstall and reinstall Energy Radio KSA. If nothing else has worked, completely uninstall Energy Radio KSA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Energy Radio KSA not working

2. Fix Energy Radio KSA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Energy Radio KSA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Energy Radio KSA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Energy Radio KSA may not be able to connect to the Internet when running in the background.