Contact Ana Vodafone Customer Service

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1. Edit: Facebook messenger is out of service and can't sign in to the website (since I am signing in to the application).i have to smart phones , the first one is iphone 7 pluse and another one android , i was update ana vodafone app to the latest version And I found many technical problems with it, and this is from past weeks until now.

2. All in all, it is very helpful when it is stable, and it would be amazing if the glitches are fixed.The application doesn't have a chat with customer service option or technical escalation.

3. Also my experience with the Vodafone Cash service it crashed a lot! Otherwise whenever everything is working .. its a great App.🤔Nice and easy.

4. One example is failing to load my credit card so that I can recharge my balance, a glitch that frequently occurs, and you can imagine that timing matters when you need to recharge the balance.

5. Or show both information.Generally, the purpose of the app is excellent, but in application, it has a lot of glitches, which make the experience less smooth or even not existent at all, unfortunately when I need the app the most.

6. Besides, and most important, some confusing information, as example: The consumption is shown as One (1) "flex" for "Non Vodafone Numbers" when it is actually for One (1) "minute".

7. I updated the application to the latestThe company keeps ripping me off my money whenever I recharge through the application.

8. There is no way to solve any issues or file complaints! Also, the application and website don't use the same password,, so usage of services is only through either platform.

9. The app is full of bugs and lags in payments, it is completely unstable it crashes every two days and stays down for 3 or 4 days which is soo frustrating as with time you fully depend on it in recharging, vod cash and more.

10. On the iPhone, it does not work and does not open, only the logo appears and closes.

11. The money back feature is another scam that only worked once but it doesn't work any more.

1. Fix Ana Vodafone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ana Vodafone: Restarting the app will resolve most errors.
2. Update the Ana Vodafone App. Here is how:
   1. On Android goto PlayStore » Search for "Ana Vodafone" » Open Ana Vodafone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ana Vodafone » click "UPDATE".
3. Clear Ana Vodafone app cache: Clearing cached data will force your app to retrieve the latest data directly from Ana Vodafone servers.
   1. On Android, goto Settings » Apps » Select "Ana Vodafone" » click Storage » click "Clear Cache".
4. Check Ana Vodafone app permissions. If any of these permissions required to use your device's features are disenabled, Ana Vodafone might not work.
5. Uninstall and reinstall Ana Vodafone. If nothing else has worked, completely uninstall Ana Vodafone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ana Vodafone not working

2. Fix Ana Vodafone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ana Vodafone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ana Vodafone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ana Vodafone may not be able to connect to the Internet when running in the background.