Contact Akinator Customer Service

Why should I report an Issue with Akinator Safari?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elokence to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's a fun app to play with the grand girls and they are amazed at how it knows what animal they are thinking about...It even guessed a sloth, which they never imagined it would...It's a good learning tool also because we had to Google the answer to some of the questions and learned so much about the different animals.Its pretty good.

2. And when it can't come up with a question it says it has technical difficulties.This game is good but the owner of it kind of ruined it by getting rid of the original akinator because they limited it down to only animals.

3. But, certain animals like a regular jellyfish (not comb jellyfish, that was fine) or sea butterflies seem to crash the game.

4. This game kind of deals like even a human can solve it.The older version is good this just is terrible.

5. Can this get fixed? Other than that, its goodI was super excited for this game because it was for everyone.

6. But it is stupid cause when it cant answer your question, it takes you back to the home page.

7. You can only do animals on this one.

8. The original you can do humans so that sucks don't like it at all.

1. Fix Akinator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Akinator: Restarting the app will resolve most errors.
2. Update the Akinator App. Here is how:
   1. On Android goto PlayStore » Search for "Akinator" » Open Akinator Safari » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Akinator » click "UPDATE".
3. Clear Akinator Safari app cache: Clearing cached data will force your app to retrieve the latest data directly from Akinator servers.
   1. On Android, goto Settings » Apps » Select "Akinator Safari" » click Storage » click "Clear Cache".
4. Check Akinator app permissions. If any of these permissions required to use your device's features are disenabled, Akinator might not work.
5. Uninstall and reinstall Akinator. If nothing else has worked, completely uninstall Akinator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Akinator not working

2. Fix Akinator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Akinator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Akinator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Akinator may not be able to connect to the Internet when running in the background.