Published by Empresa Editora El Comercio

Report an issue with Perú21.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Perú21?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Empresa Editora El Comercio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Perú21

1. Las últimas noticias del Perú y el mundo en la versión móvil de Peru21. pe.

2. Incluye secciones de actualidad, deportes, economía, mundo, espectáculos, finanzas y mucho más en Perú21.

Perú21 Customer Insights

Steps to Troubleshoot & Fix Perú21 Issues

1. Fix Perú21 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Perú21: Restarting the app will resolve most errors.
  2. Update the Perú21 App. Here is how:
    1. On Android goto PlayStore » Search for "Perú21" » Open Perú21 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Perú21 » click "UPDATE".
  3. Clear Perú21 app cache: Clearing cached data will force your app to retrieve the latest data directly from Perú21 servers.
    1. On Android, goto Settings » Apps » Select "Perú21" » click Storage » click "Clear Cache".
  4. Check Perú21 app permissions. If any of these permissions required to use your device's features are disenabled, Perú21 might not work.
  5. Uninstall and reinstall Perú21. If nothing else has worked, completely uninstall Perú21 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Perú21 not working


2. Fix Perú21 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Perú21 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Perú21 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Perú21 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,

    I writing to request removal of my name Leticia Lorenzini from google search and from your website. This is harming my personal and professional life. I need ir removed asap. Please see link below:

    https://peru21.pe/mundo/coronavirus-usa-estados-unidos-desempleo-en-california-es-una-locura-cuentan-los-afectados-por-la-crisis-del-covid-19-pandemia-fotos-nndc-noticia/

    — by Leticia Lorenzini 2 years ago