Published by Ecomi on Apr 11, 2024

Report an issue with VeVe.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with VeVe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ecomi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VeVe image 1 contact VeVe image 2

VeVe Customer Insights

1. It is clear that the developers at VeVe have put a great deal of thought into user experience, ensuring that both newcomers and seasoned collectors can easily fPretty cool app and really fun nostalgic brands.

2. The user should be able to sell/transfer their spot in the drop and it would solve all these issues with bots.

3. I look forward to more of what this app offers in the future.The potential is absolutely incredible! I believe in VeVe! But the bots are distorting the growth of the app, this is more than frustrating.

4. I have been using VeVe since its newborn days prior to the larger surge of new users, and everything has been working fine for me.

5. I hope in the future there will be a more advanced authentication system to prevent bots from doing what they do.application has become unusable during drops.

6. Hopefully this changes in the future.VeVe has truly redefined the landscape of digital collectibles, artfully blending technology with the joy of collecting.

7. My biggest complaint is that the app needs to add many features to make it more effective for the users and fix the crashing issue when you have to many items in the scroll list.I have had ZERO issues; I'm not sure why others have had issues.

8. But all people need to understand that Veve is a start up and they're doing something no one has ever done before.

9. There is no chance of getting a drop if bots continue to remain in the app.

10. I still wish veve would allow users to buy/sell OMI on the app and use it for purchases.

11. There should be a lottery system where only X amount of people randomly get selected and have the opportunity to buy a drop.

Steps to Troubleshoot & Fix VeVe Issues

1. Fix VeVe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VeVe: Restarting the app will resolve most errors.
  2. Update the VeVe App. Here is how:
    1. On Android goto PlayStore » Search for "VeVe" » Open VeVe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VeVe » click "UPDATE".
  3. Clear VeVe app cache: Clearing cached data will force your app to retrieve the latest data directly from VeVe servers.
    1. On Android, goto Settings » Apps » Select "VeVe" » click Storage » click "Clear Cache".
  4. Check VeVe app permissions. If any of these permissions required to use your device's features are disenabled, VeVe might not work.
  5. Uninstall and reinstall VeVe. If nothing else has worked, completely uninstall VeVe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VeVe not working


2. Fix VeVe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VeVe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VeVe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VeVe may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I recieved 2 common comics on 04/27/22 I only wanted one and it said that the sale could not be completed!! So I re bought the comic then you took $6.99 2 times out of my account and I got 2 of the same comic which I didn’t want! I would like my money back for both I’m very disappointed in the VeVe app and sales alls I seem to get is commons unless I get them from someone else?? 2017loric@redacted 971-336-6383

    — by Lori 2 years ago

  • stop blocking me from getting drops your all fucking cunts making me spend an hour each day trying to get a drop and i cant.
    im not new
    im not a bot
    ive been on veve for almost a year now and havnt even managed to get 50'/, of the dropas ive tried for.
    i have an iphone 12 wich should be plenty to process the drop and still i cant get it.
    this app is now terrible and i cant even get my money back
    stupid scammer cunts

    — by tyz 2 years ago

  • Hi I have been trying to buy drops and it keeps telling me that it’s securing a purchase and then it goes away and it freezes up and then I don’t get anything except everything is sold? I just noticed that the drop tomorrow has like 9009 of 9999 left do you or are you selling the NFTS before the drops I have tried everything and gotten almost nothing compared to everyone else? If you’re selling the drops before time I would really like to get a set of every one of the March 31st drop they look so nice and I would really like to get some for myself not to resale!! Please consider my request thank you for at least consideration just once Lori Clark

    — by Lori 2 years ago

  • Hello. I had my account disabled so i submitted support ticket. Allegedly it was re-activated but it is still disabled. I have never used any bots emulatorsd etc. This is very frustrating as i have spent thousands of dollars for over 100 collectibles and just before account being disabled added more money into it. Hlese help me resolve this issue as i really love what you are doing. Best Regards, Tom

    — by Tomas Petrec 3 years ago