Published by ELECTRONIC ARTS

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Why should I report an Issue with Titanfall™ Companion App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ELECTRONIC ARTS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Titanfall Customer Insights

1. Uninstalling.I tried to log in to xbox live, crashes, I tried to look around the app and it crashes I feel like they have a lot of potential with this app and I hope they do more and patch things upI found out a pairmto make the app work an old phone or tablet like mine it is a verizon elepsis 8 old app old device boom it works i don't know why it crashes it just crashes is probably something to do with the coding in the future technology ps by old device i mean 2014 - 2010Is titanfall assault really never coming back? The game was ahead of it's time and incredibly fun as well.

2. The lore and tips are available without signing in, I was able to sign in but you need to have your Xbox on and possibly have Titanfall launched to connect properly in order to see your stats.

3. There's info on the Frontier War, factions, characters, campaign, maps, titans, weapons, abilities and burn cards of Titanfall 1 as well as tips for how to make the best use of gameplay features.

4. It's unfortunate the game didn't receive much likes and the server's wasn't much active but i still had a great time.

5. Yes, as DESCRIBED, this is the companion app for TITANFALL 1 that came out in 2014 *on Xbox 360 and Xbox One*Hey.

6. Jist wanted to say thanks for the time and dedication you guys pit towards Titanfall Assault.

7. Thank youWell, the game is available through EA access on the ps4, But the app doesnt support the PlayStation.

8. How do i fix this? The info in the app is relevant to the game, but it's not enough.A classic EA move right here... Make something that barely works, and doesn't try to fix it, regardless of complaints.

9. Thank you Electronic Arts team and the Titanfall team for making this happen.

10. See you on the frontier.Would not accept ip address to connect to the Xbox for stats.

11. I've played the game as long as it was available and it's sad to see the game get shut down.

Steps to Troubleshoot & Fix Titanfall Issues

1. Fix Titanfall Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Titanfall: Restarting the app will resolve most errors.
  2. Update the Titanfall App. Here is how:
    1. On Android goto PlayStore » Search for "Titanfall" » Open Titanfall™ Companion App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Titanfall » click "UPDATE".
  3. Clear Titanfall™ Companion App app cache: Clearing cached data will force your app to retrieve the latest data directly from Titanfall servers.
    1. On Android, goto Settings » Apps » Select "Titanfall™ Companion App" » click Storage » click "Clear Cache".
  4. Check Titanfall app permissions. If any of these permissions required to use your device's features are disenabled, Titanfall might not work.
  5. Uninstall and reinstall Titanfall. If nothing else has worked, completely uninstall Titanfall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Titanfall not working


2. Fix Titanfall Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Titanfall be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Titanfall not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Titanfall may not be able to connect to the Internet when running in the background.

Reported Issues