Published by Duggirala

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Why should I report an Issue with Jerusalem Bible?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Duggirala to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jerusalem Bible Customer Insights

1. What I did not care for was looking up a bible verse; the style this app uses is awkward and time consuming.The search function is kind of hard for me to figure out,but I really do love this app.I like the way we can add our own backgrounds on the verses.Five star in my book.June 7 2019.

2. I had tons of bible study notes in there that are now inaccessible.I wish it were easier to use, with greater flexibility and greater options for searching particular Bible texts.Great app, easy to use 👍A pastor friend of mine showed me a copy of the Jerusalem Bible and I noticed the books that were not included in the usual Bibles we have.

3. I actually have a New Jerusalem Bible (one where I can actually touch it, i.e. not an ebible) and the "extra bits" are all in italics which makes it helpful to know which is what.

4. I find the search routine works especially well for perusing the parts I currently am studying.Good search engine and cross referencingI like how this app is set out, it is nice and clear and is user-friendly.

5. I use this translation for my studies regarding the role of the Bible in understanding contemporary Christianity.

6. God bless you!I love the simplicity of the English translation but why do we have missing verses in the Bibles of today.

7. Error message: Unfortunately, New Jerusalem Bible has stopped.

8. The search function still doesn't work.How can I get a refund?Or better yet can you just fix this bug in your app.I do really like itI was truly enjoying using this app until I updated it in early June.

9. It now is one of my favorite translations! Love how you can add reference verses to any verse that you choose.

10. Love that it uses God's personal name "Yahweh" instead of a generic name for Him such as God.

11. 👍🤠👍Love the Translation New Jerusalem Bible: 1.

Steps to Troubleshoot & Fix Jerusalem Bible Issues

1. Fix Jerusalem Bible Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jerusalem Bible: Restarting the app will resolve most errors.
  2. Update the Jerusalem Bible App. Here is how:
    1. On Android goto PlayStore » Search for "Jerusalem Bible" » Open Jerusalem Bible » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jerusalem Bible » click "UPDATE".
  3. Clear Jerusalem Bible app cache: Clearing cached data will force your app to retrieve the latest data directly from Jerusalem Bible servers.
    1. On Android, goto Settings » Apps » Select "Jerusalem Bible" » click Storage » click "Clear Cache".
  4. Check Jerusalem Bible app permissions. If any of these permissions required to use your device's features are disenabled, Jerusalem Bible might not work.
  5. Uninstall and reinstall Jerusalem Bible. If nothing else has worked, completely uninstall Jerusalem Bible then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jerusalem Bible not working


2. Fix Jerusalem Bible Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jerusalem Bible be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jerusalem Bible not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jerusalem Bible may not be able to connect to the Internet when running in the background.

Reported Issues