Published by SketchBook

Report an issue with SketchBook 2 πŸ–ŒπŸ–.
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Why should I report an Issue with SketchBook 2 πŸ–ŒπŸ– - draw, sketch & paint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SketchBook to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SketchBook 2 πŸ–ŒπŸ– Customer Insights

1. Secondly, its easy to use and it has a lot of tools to use! The only problem is when you use the paint bucket you can see the cracks, it a bit annoying but other then that...LOVIN' it! ⭐ ⭐ ⭐ ⭐ ⭐Brushes are basic to most applications of the type but may need more tips and styles, and the canvas should rotate even manually to give access for portrait mode painting.

2. I would like to suggest for my own use that you consider to make a floating tool menu so I can access the brushes and tools in portrait.I love this drawing tool.

3. Easy to understand and get used to- it reminds me a bit of the old Sony Sketch I think the filler tool needs work... No matter how much I turn it up, there are always white spots that I have to fill in manually afterwards, or it completely fills the entire screen.

4. I've been using it for a month now and I have no signs of uninstalling, I use it every day, it helps relive stress, and theres no bs ads, you never get interrupted and yes theres iap but you can just watch ads to use them, even if it's only for 24 hours, highly recommended if you're struggling to find a good appThe app is pretty good I like the layout but i do have some issues with the tools and quality.

5. Not too many complex things, so not so confusing.As someone who is not an artist, or formally skilled with image editors it is an amazing tool and easy to use.

6. when you mess up its easy to clean up unlike paper.I love this! But the only thing bothering me is that a glitch started... when I add a layer and drag it, Sketchbook won't let me tap any buttons.

7. For one theres no blur nor smug tool to use or tool editors and I feel that you should be able to unlock tools temporarily with ads.

8. Whenever I go to import an image into the sketch, it glitches, doesn't allow me to position the image in the sketch, it also doesn't show although a layer had been created for it.

9. Another reason i would recomend this app is how if you need to end the drawing because of things needed to be done and it is still undone, you can go back and keep working on your art.

10. As of now, I have reinstalled and can add background color with the bucket tool and add tools by watching ads.

11. I love the fade/blending feature, that makes the drawing look great.

Steps to Troubleshoot & Fix SketchBook 2 πŸ–ŒπŸ– Issues

1. Fix SketchBook 2 πŸ–ŒπŸ– Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SketchBook 2 πŸ–ŒπŸ–: Restarting the app will resolve most errors.
  2. Update the SketchBook 2 πŸ–ŒπŸ– App. Here is how:
    1. On Android goto PlayStore » Search for "SketchBook 2 πŸ–ŒπŸ–" » Open SketchBook 2 πŸ–ŒπŸ– - draw, sketch & paint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SketchBook 2 πŸ–ŒπŸ– » click "UPDATE".
  3. Clear SketchBook 2 πŸ–ŒπŸ– - draw, sketch & paint app cache: Clearing cached data will force your app to retrieve the latest data directly from SketchBook 2 πŸ–ŒπŸ– servers.
    1. On Android, goto Settings » Apps » Select "SketchBook 2 πŸ–ŒπŸ– - draw, sketch & paint" » click Storage » click "Clear Cache".
  4. Check SketchBook 2 πŸ–ŒπŸ– app permissions. If any of these permissions required to use your device's features are disenabled, SketchBook 2 πŸ–ŒπŸ– might not work.
  5. Uninstall and reinstall SketchBook 2 πŸ–ŒπŸ–. If nothing else has worked, completely uninstall SketchBook 2 πŸ–ŒπŸ– then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SketchBook 2 πŸ–ŒπŸ– not working


2. Fix SketchBook 2 πŸ–ŒπŸ– Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SketchBook 2 πŸ–ŒπŸ– be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SketchBook 2 πŸ–ŒπŸ– not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SketchBook 2 πŸ–ŒπŸ– may not be able to connect to the Internet when running in the background.

Reported Issues

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