Published by Upflix Inc. on Dec 6, 2024

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Why should I report an Issue with Upflix - Streaming Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Upflix Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Upflix Customer Insights

1. (that's not hyperbolic, Netflix apparently dumps international films all at once.) the only real glitch I've encountered is sometimes the thumbnails/trailers are for different but similarly named films, which is pretty common for programs of this type.

2. Didn't feel the need to.This would have been a 5 star review for the content, however, recently the app has somehow gained the ability to increase my media volume every time the app is opened.

3. until then, this works, just use with caution.I've been using this app for a long time now and it has always been my go to guide for Netflix viewing.

4. My only and definitely biggest complaint is that it doesn't tell you "everything" that has been released to Netflix.

5. There's been many programs I've seen new on Netflix that I'm interested in watching, but they were never on this app.

6. Helpful for finding something to watch because Netflix is like digging through a garbage bin to find a few good ones.

7. I like the app and the ability to link to my Netflix account to add the programs.

8. The roulette wheel no longer let's you select a genre (or language), and the updates are sometimes late by a day or more.Update 9.1.20 - This Yatzee ad is still preventing me from accessing the Upflix content.

9. The only problem I had is sometimes the movie isn't there, when I go to watch it on Netflix, and the app says it's still available.

10. I loved this initially but almost every day there's at least 1 title or more that either doesn't even exist on the streaming Platform the app states or if you do find it, it's not free.

11. I've been excited all week to watch The Matrix tonight but oops it's not there anymoreUsed to be better.

Steps to Troubleshoot & Fix Upflix Issues

1. Fix Upflix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Upflix: Restarting the app will resolve most errors.
  2. Update the Upflix App. Here is how:
    1. On Android goto PlayStore » Search for "Upflix" » Open Upflix - Streaming Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Upflix » click "UPDATE".
  3. Clear Upflix - Streaming Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Upflix servers.
    1. On Android, goto Settings » Apps » Select "Upflix - Streaming Guide" » click Storage » click "Clear Cache".
  4. Check Upflix app permissions. If any of these permissions required to use your device's features are disenabled, Upflix might not work.
  5. Uninstall and reinstall Upflix. If nothing else has worked, completely uninstall Upflix then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Upflix not working


2. Fix Upflix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Upflix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Upflix not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Upflix may not be able to connect to the Internet when running in the background.

Reported Issues