Published by Pocketmags.com on Aug 16, 2024

Report an issue with CrossStitcher Magazine.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CrossStitcher Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocketmags.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CrossStitcher Magazine image 1 contact CrossStitcher Magazine image 2

CrossStitcher Magazine Customer Insights

1. Couldn't recommend this enough!I'll give this app a much better review if I can ever get my magazines! I'm told to enter a customer number to access my issues, but nobody seems to be willing or able to give me a customer number!I would like to think of a description but only at this time - such a pleasant surprise will they be sending back numbers this is of interest I spend a heap of time eith my needleworkGreat value for money ,with a varied level of stiching kits & charts avilable ,love it .Kept crashing.

2. Have sent emails to email listed on app description and it just bounces.Absolute RUBBISH I've updated to the new app and now lost all of my magazines that I paid for last year.

3. They will gladly take your money but do not deliver product on the tablet.I'm one of the customers who have paid the year of subscription and stopped getting any updates.

4. Also the contact email just bounces!I lost every issue I had downloaded from my subscription through google play store.

5. The app won't load past the red screen now, on the one time it did it asked for my customer number which id never been given.

6. Managed to load all of my magazines easily and being able to zoom is great when my eyes are struggling.

7. I give up.Terrible. Had bought 5 different back issues plus new subscription and I cannot bring any up.

8. Customer support was not really helpful, just told they do not manage the subscriptions of CrossStitcher anymore.

9. I ended up cancelling my sub and now when I download the app most of the time it doesn't even open correctly.

10. Ending up cancelling the subscription and asking for refund.

11. It opened once last night to let me buy the subscription.

Steps to Troubleshoot & Fix CrossStitcher Magazine Issues

1. Fix CrossStitcher Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CrossStitcher Magazine: Restarting the app will resolve most errors.
  2. Update the CrossStitcher Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "CrossStitcher Magazine" » Open CrossStitcher Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CrossStitcher Magazine » click "UPDATE".
  3. Clear CrossStitcher Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from CrossStitcher Magazine servers.
    1. On Android, goto Settings » Apps » Select "CrossStitcher Magazine" » click Storage » click "Clear Cache".
  4. Check CrossStitcher Magazine app permissions. If any of these permissions required to use your device's features are disenabled, CrossStitcher Magazine might not work.
  5. Uninstall and reinstall CrossStitcher Magazine. If nothing else has worked, completely uninstall CrossStitcher Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CrossStitcher Magazine not working


2. Fix CrossStitcher Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CrossStitcher Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CrossStitcher Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CrossStitcher Magazine may not be able to connect to the Internet when running in the background.

Reported Issues