Published by Daikin North America, LLC on Jul 27, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Daikin North America, LLC to your problem using the strength of crowds.
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About Daikin One Home

1. Daikin One Home Mobile App allows homeowners to remotely monitor and control their Daikin heating and cooling systems.

2. Some functionalities, like the indoor air quality history screens, within the application require a Daikin One Home Air Monitor to access.

Daikin One Home Customer Insights

1. Now whenever I leave, or enter, the defined geofence area I get an error message and my Daikin system doesn't adjust the temperature setting.

2. Additionally, it's like they didn't plan this for consumers as the top most menu is a selection menu for which thermostat you want, well I've only got one and I'll never have more so this menu is just annoying.My biggest frustration with this app is that when I set a temporary schedule override, it NEVER automatically reverts back to the scheduled routine.

3. If I'm in the settings menu and tap the back button at the top of the menu, it takes me back to select which thermostat I want to control, not the last menu set.

4. Otherwise, I love the the Daikin variable speed HVAC it controls.So far, it's difficult to rate the app as it consistently refuses to connect to my brand new Daikin One Touch thermostat.

5. Their last update essentially kicked me out of being able to control my HVAC system from the app.I like the look of the unit, it's got some navigation issues and bugs.

6. I emailed the contact got help.Basic I used to have a nest tstat then put in a daikin mini split system.

7. There is no way to progress beyond the point where you have to enter the 6-digit code from the thermostat when the thermostat just gives the "unable to connect to Daikin One Cloud".

8. The app gets two stars because without it, the whole system would really be unusable.Up until now the app was fairly usable, however now there is no way to login which makes it completely useless.

9. In addition I would like to echo what others have said in that the back button goes all the way back to the main menu instead of just one menu back, which gets frustrating.

10. This works fine from the thermostat, but not from within the app.The latest redesign has made this app completely useless.

11. My old STUPID programming thermostat had 3 degree range which I accepted because it was STUPID.

Steps to Troubleshoot & Fix Daikin One Home Issues

1. Fix Daikin One Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daikin One Home: Restarting the app will resolve most errors.
  2. Update the Daikin One Home App. Here is how:
    1. On Android goto PlayStore » Search for "Daikin One Home" » Open Daikin One Home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daikin One Home » click "UPDATE".
  3. Clear Daikin One Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Daikin One Home servers.
    1. On Android, goto Settings » Apps » Select "Daikin One Home" » click Storage » click "Clear Cache".
  4. Check Daikin One Home app permissions. If any of these permissions required to use your device's features are disenabled, Daikin One Home might not work.
  5. Uninstall and reinstall Daikin One Home. If nothing else has worked, completely uninstall Daikin One Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daikin One Home not working


2. Fix Daikin One Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daikin One Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daikin One Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daikin One Home may not be able to connect to the Internet when running in the background.

Reported Issues