Contact 야놀자 Customer Service

Why should I report an Issue with 야놀자?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of (주)야놀자 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1. 3. 4. 이용 시마다 무한쿠폰룸 1만원 즉시 할인(숙박기준, 대실 5천원) + 퇴실시 50% 할인 쿠폰 + 2천원 쿠폰 추가 증정! 5. 다양한 테마와 초특가 할인 제공 기획전이 365일 운영! 국내 최다! - 실시간 숙박예약은 물론 대실까지! 좋은 숙박으로 합리적 가격에 감동까지! - 모든 숙소 모든 레저 상품 예약 시 쿠폰과 중복 사용이 가능한 포인트 무한 적립! - 믿고 쓰는 바른후기! 실제로 이용하고 후기 작성하면 예약가 일부 추가 적립까지! - 호텔의 시설, 모텔의 합리적 금액에 다양한 테마가 있는 신개념 숙박 야놀자가 만들어갑니다. 지금 바로 최저가 예약의 기회를 잡으세요! - 각 숙소에 대한 문의는? 질문&답변 메뉴 클릭! - 365일 연중무휴! 고객센터(1644-1346)로 연락! Q. 야놀자 앱에서 왜 사용자의 알람 권한과 개인정보를 요청하나요? A. 야놀자에서는 앱 사용에 선택적으로 알림 권한 및 사용자 정보를 요청하고 있습니다. 접근 권한을 허용하지 않아도 서비스 이용이 가능합니다. - 알림 : 입실 당일 알림, 후기 작성 안내, 혜택 소멸 알림 전송을 위해 필요합니다. - 위치 : 내 주변 숙소 정보 및 숙소까지의 거리를 표시하기 위해 필요합니다. 그 외 사용자의 개인정보와 위치 정보 사용에 관한 정책은 홈페이지( )에 공지하고 있으며, 정책이 변경될 경우에는 회원가입 시 등록한 이메일 주소로 안내해드리고 있습니다.

1. you guys ~ Have a good trip!Great deals on places to stay in Korea! Forcing me to use Kakaopay was a surprise, though...Everything is in one app, AMAZING !!!😇 (for developers: hope language selection will be added soon !) Cheers 🍻Excellent listing of affordable hostels and reasonally priced neat motels.

2. I was looking for a place to stay that night and I had to cancel and rebook all within 5 mins because of an error and they took two payments and won't give one back because you only have an hour to cancel but not if you book after the admission time which is like 8pm.

3. I had a Korean help me and he also just told me to call.I travel tomorrow hope inhave a better experienceDon't use if you urgently need a place to stay.

4. I was looking at 12 am because I urgently needed a place.Easy to find placeCan't even sign up if you don't have a Korean phone number - super disappointed.

5. At least the support agent on Kakao Talk was quick with the replies... I wanna try some of the chill stuff on the app too, yo...It's a totally useful app to book your residece for business trips or vacation.

6. Compared to coupang, aliexpress or any other app in Korea this is the hardest to use for financial transactions.

7. App keeps giving errors at the final point but still deducts money.

8. I often get coupons too.Everything is good untill now.

9. I ended up paying twice.

10. It is extremely hard to use for payments.

11. Absolutely terrible so far.

1. Fix 야놀자 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 야놀자: Restarting the app will resolve most errors.
2. Update the 야놀자 App. Here is how:
   1. On Android goto PlayStore » Search for "야놀자" » Open 야놀자 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 야놀자 » click "UPDATE".
3. Clear 야놀자 app cache: Clearing cached data will force your app to retrieve the latest data directly from 야놀자 servers.
   1. On Android, goto Settings » Apps » Select "야놀자" » click Storage » click "Clear Cache".
4. Check 야놀자 app permissions. If any of these permissions required to use your device's features are disenabled, 야놀자 might not work.
5. Uninstall and reinstall 야놀자. If nothing else has worked, completely uninstall 야놀자 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 야놀자 not working

2. Fix 야놀자 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 야놀자 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 야놀자 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 야놀자 may not be able to connect to the Internet when running in the background.