Contact BTS Lightstick Customer Service

Why should I report an Issue with BTS Lightstick?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CS_Cirwan Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. that's easy to use plus it is so cuteA update would be great!! If the version 2-3 can be updated.It's kinda rough around the edges but good enough to go to a concert with!This is so good it's like holding onto a real lightstick just don't drop ur phone 😊💜I really like it , its fun , it even does the beads noise ! Install itt 💜💜💜 love u armyVery Nice! I really recommend this for those who don't have enough money to buy Army Bomb💜💜💜😊😊😙😙💜💜💜💜i thought it was ver.

2. I really like it! I only wish there was an app like this for the Army Bomb ver.3. Maybe in an update? This js the closest I'll get to holding an ARMY bomb anyways so thank you!It could have been better if the background sound of the bts lightstick are their songs and we can choose any songs of them so it could be more fun and enjoyingI love it,, it even make sound when you move it, like how the real lightstick doesawesome, full fun app for all the army.

3. 3, and it lags a lot and made a creepy noise ugh.

1. Fix BTS Lightstick Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BTS Lightstick: Restarting the app will resolve most errors.
2. Update the BTS Lightstick App. Here is how:
   1. On Android goto PlayStore » Search for "BTS Lightstick" » Open BTS Lightstick » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BTS Lightstick » click "UPDATE".
3. Clear BTS Lightstick app cache: Clearing cached data will force your app to retrieve the latest data directly from BTS Lightstick servers.
   1. On Android, goto Settings » Apps » Select "BTS Lightstick" » click Storage » click "Clear Cache".
4. Check BTS Lightstick app permissions. If any of these permissions required to use your device's features are disenabled, BTS Lightstick might not work.
5. Uninstall and reinstall BTS Lightstick. If nothing else has worked, completely uninstall BTS Lightstick then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BTS Lightstick not working

2. Fix BTS Lightstick Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BTS Lightstick be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BTS Lightstick not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BTS Lightstick may not be able to connect to the Internet when running in the background.