Published by Cosmic Mobile

Report an issue with Magic drawing.
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Why should I report an Issue with Magic drawing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cosmic Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Magic drawing Customer Insights

Steps to Troubleshoot & Fix Magic drawing Issues

1. Fix Magic drawing Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic drawing: Restarting the app will resolve most errors.
  2. Update the Magic drawing App. Here is how:
    1. On Android goto PlayStore » Search for "Magic drawing" » Open Magic drawing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic drawing » click "UPDATE".
  3. Clear Magic drawing app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic drawing servers.
    1. On Android, goto Settings » Apps » Select "Magic drawing" » click Storage » click "Clear Cache".
  4. Check Magic drawing app permissions. If any of these permissions required to use your device's features are disenabled, Magic drawing might not work.
  5. Uninstall and reinstall Magic drawing. If nothing else has worked, completely uninstall Magic drawing then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic drawing not working


2. Fix Magic drawing Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic drawing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic drawing not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic drawing may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I ordered the Magic Drawing on Dec 2nd and here it is Dec 19th and I still don't have it. Would like to know where it is. Order # MD31534

    — by Karen L Rossetter 4 years ago

  • do, not have any informaton on my order from you people at all--all i have is this MD31534--no confirmaton #....no, total of what it cost...please, let me know.

    — by eileen e sienko 4 years ago

  • Bonjour pouvez vous m'appelez au 0767977349 merci *

    — by PHILIPPE alyson 4 years ago

  • I purchased a board this morning and accidently purchased the insurance I hit no thanks for the insurance but apparently you already put on in my cart so I was charged 49.99 my bank contacted me regarding fraud and I was suprised I was charged since I hit no thanks for the insurance, # MD31534 , please remove the insurance charge I currently have my bank card on hold - please respond as quickly as possible so I know I can proceed with my bank thank you

    — by Daniela L Beauvais 4 years ago