Contact Kindergarten Games Customer Service

Why should I report an Issue with Kindergarten Games for Kids Ed?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Compu Helps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. How are kids supposed to know what is going on or how to play this? EDIT: I understand that to a point, but you have to make it slower so the child can SEE the word as it's read.

2. Please improve and do better.I get the point of the game, but you can't expect a 5 year old to be able to read words like commander or as read as quickly as you're popping the words up on the screen.

3. The toys have never been unlocked! Very upsetting for a young child to play so much and never unlock a toy.

4. No Rewards, No Instructions... There are toys that are unopened when you click on the rocket and it says to "complete more adventures to unlock toys".

5. A tutorial or intro would still be helpful.Very educational and my six-year-old advanced daughter loved it.I'm highly impressed as an adult.

6. You give no tutorial for kids and the game doesn't say the words as they pop up.

7. Also, each activity keeps going on and never gives a reward! This game is more frustrating than fun.

8. Not educational whatsoever, as there is no instruction.

9. My child always goes back to see if anything changed.

10. Educational and fun.

11. My 6yo is in love.

1. Fix Kindergarten Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kindergarten Games: Restarting the app will resolve most errors.
2. Update the Kindergarten Games App. Here is how:
   1. On Android goto PlayStore » Search for "Kindergarten Games" » Open Kindergarten Games for Kids Ed » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kindergarten Games » click "UPDATE".
3. Clear Kindergarten Games for Kids Ed app cache: Clearing cached data will force your app to retrieve the latest data directly from Kindergarten Games servers.
   1. On Android, goto Settings » Apps » Select "Kindergarten Games for Kids Ed" » click Storage » click "Clear Cache".
4. Check Kindergarten Games app permissions. If any of these permissions required to use your device's features are disenabled, Kindergarten Games might not work.
5. Uninstall and reinstall Kindergarten Games. If nothing else has worked, completely uninstall Kindergarten Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kindergarten Games not working

2. Fix Kindergarten Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kindergarten Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kindergarten Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kindergarten Games may not be able to connect to the Internet when running in the background.