Contact JumpStart Academy Kindergarten Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. By refusing to update World of Jumpstart, not fixing the jumpees, refusing to update Math Blaster, not allowing us to play the 3D virtual world games, making Supersecret unplayable, and even neglecting Magic & Mythies (I really liked the concept but the game itself was sadly underwhelming), you're just alienating that playerbase.We love this game however I can't take off the hints and they give hints every 3 to 5 seconds and doesn't give my child a chance to learn... I've tried finding a way to turn it off or do a different timer, I've tried making a ticket but have not heard back since giving them the information they needed and I'm at the point of deleting itAs soon as I open the app to get started I am asked to answer 100 friggin grade 2 math questions and it KEEPS GOING.

2. I want to love this!! But I've been paying for a subscription for over 6 months now.. and rarely am able to use it because either I'm having password issues.. issues with it loading at all, or it's not registering that I'm paying for the app! It's so frustrating :( my kids love it when it works.. but it's making learning impossible when I can't even open the app.For some odd reason I keep trying to login and it keeps saying issue with connection to server .

3. I also paid for the app so it's kind of irritating to have to deal with ! I turned the wifi off on the tablet and it still doesn't work !!While I love that my kids can experience the love of Jumpstart that my husband and I could as kids, we are having trouble with being able to download it on my daughter's new tablet (Galaxy Tab A).

4. It would be a great help if you can help me find jumpstart softwares for Grade 1 that can work on laptops.My children liked this game so I paid for a year.

5. I contacted jumpstart and they still have not fixed even one issue in half a month.This game is fine and all, but you really need to update your old games, and allow us to play the Jumpstart 3D Virtual World series again.

6. We've only had the game for 3 days and he's already been using more advanced words in his everyday vocab in the correct context, like "difficult", "certain", and "solving".

7. Shortly after I paid for a whole year now the games will not work on any devices.

8. it also keeps saying that we need to pay for a subscription even though I have paid in advance for a whole year.

9. Think about who your audience is, it mainly isn't young children, but teens and adults who played JS games when they were younger and replay them or share them with children in their lives for nostalgia.

10. 4 stars for the price!I remember playing Jump Start as early as 6 years old (year 1999) and I can certainly say that it played an integral part on my cognitive skills until I graduated college.

11. Pricey for a kids app but so far its been the only app my son will play for longer than 10 mins.

1. Fix JumpStart Academy Kindergarten Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JumpStart Academy Kindergarten: Restarting the app will resolve most errors.
2. Update the JumpStart Academy Kindergarten App. Here is how:
   1. On Android goto PlayStore » Search for "JumpStart Academy Kindergarten" » Open JumpStart Academy Kindergarten » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JumpStart Academy Kindergarten » click "UPDATE".
3. Clear JumpStart Academy Kindergarten app cache: Clearing cached data will force your app to retrieve the latest data directly from JumpStart Academy Kindergarten servers.
   1. On Android, goto Settings » Apps » Select "JumpStart Academy Kindergarten" » click Storage » click "Clear Cache".
4. Check JumpStart Academy Kindergarten app permissions. If any of these permissions required to use your device's features are disenabled, JumpStart Academy Kindergarten might not work.
5. Uninstall and reinstall JumpStart Academy Kindergarten. If nothing else has worked, completely uninstall JumpStart Academy Kindergarten then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JumpStart Academy Kindergarten not working

2. Fix JumpStart Academy Kindergarten Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JumpStart Academy Kindergarten be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JumpStart Academy Kindergarten not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JumpStart Academy Kindergarten may not be able to connect to the Internet when running in the background.