Contact Preschool & Kindergarten Games Customer Service

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1. Most preschool games teach content but dont focus on teaching kids critical thought processes that are required to keep up once they start school (breaking pictures apart and analyzing components, evaluating, ranking, memorizing, etc.) This is the best set of games I've found to teach those critical skills.

2. I had unsubscribed in the month of Feb 23 and then I renewed it as a annual subscription still I have been charged for monthly subscription charges in the month of March 23 I have been again charged for monthly payment in the month of April 2023 even though I have annual subscription.

3. Just a thought! Otherwise, I love it and most importantly she does too.I had trouble getting the games to unlock at first.

4. I was disappointed in the extremely limited access you get in the free download, and hesitated to pay for the subscription, but did in the end.

5. Hopefully things improve, because as it stands there aren't too many apps like this available for small children.The app is good and kid loves it.

6. I was wondering though, if it's possible to update the word banks for "sight words" and other spelling games.

7. They just changed it so you cannot access anything without paying crazy money.The games are well designed and engaging.

8. They could at least tell people it's a free trial only, before downloading.Have been using this for months.

9. I'm not happy to take time to download a supposedly free App, only to find you can't use the app without joining for a free trial.

10. They set up my account and sent me a link to set up a password.Stay away! It's a mess! Once I signed up for a year subscriptio ($40+), then I tried to log in with no success.

11. I thought that I hadn't signed up properly, so I purchased a monthly subscription.

1. Fix Preschool & Kindergarten Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Preschool & Kindergarten Games: Restarting the app will resolve most errors.
2. Update the Preschool & Kindergarten Games App. Here is how:
   1. On Android goto PlayStore » Search for "Preschool & Kindergarten Games" » Open Preschool & Kindergarten Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preschool & Kindergarten Games » click "UPDATE".
3. Clear Preschool & Kindergarten Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Preschool & Kindergarten Games servers.
   1. On Android, goto Settings » Apps » Select "Preschool & Kindergarten Games" » click Storage » click "Clear Cache".
4. Check Preschool & Kindergarten Games app permissions. If any of these permissions required to use your device's features are disenabled, Preschool & Kindergarten Games might not work.
5. Uninstall and reinstall Preschool & Kindergarten Games. If nothing else has worked, completely uninstall Preschool & Kindergarten Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Preschool & Kindergarten Games not working

2. Fix Preschool & Kindergarten Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Preschool & Kindergarten Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Preschool & Kindergarten Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Preschool & Kindergarten Games may not be able to connect to the Internet when running in the background.