Published by Coin Out, Inc. on Oct 28, 2024

contact CoinOut Receipts & Rewards App Chat with our AI-based CoinOut Receipts & Rewards App Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CoinOut Receipts & Rewards App?



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Why chat with our AI CoinOut Receipts & Rewards App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CoinOut Receipts & Rewards App.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It now says you have to connect a retailer to upgrade to the diamond level in order to cash out at higher levels.

2. And if I could I would give you zero stars as I have used the app for years with no problems until it was sold then suddenly all sorts of issues.After the recent update, I started getting blurry images.

3. They then converted my coins that I worked so hard for and was ready to finally cash out for the first time in half a year and now I don't have enough to cash out.

4. I'm very frustrated and about ready to hit the "delete" button.I spent the last 6 months or so scanning receipts trying to get to the $20 cash out min.

5. Not to mention, I don't have any accounts with the retailers listed so I can't even upgrade to cash out my points.

6. I think I'll just stick to the apps that actually pay out.I loved this app when I first got it and then it made me do an update now it is horrible!!! Navigating the screens is incredibly difficult.

7. I had (I think) $60 and was getting ready to cash out when everything changed.

8. I reached out to the support team, and within 72 hrs the tech team had applied an update, which resolved my issue of blurry images.

9. I've used CoinOut for years because it was the only app of this kind with a simple, straightforward user interface, paid in actual money, didn't pull any gimmicks.

10. Now, it's just like the rest of these apps, with pointless complications like "coins" instead of money, point systems, reward levels, games, and all that unnecessary bs.

11. They updated the app and changed it from receiving actual money to getting points.

Steps to Troubleshoot & Fix CoinOut Receipts & Rewards App Issues

1. Fix CoinOut Receipts & Rewards App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinOut Receipts & Rewards App: Restarting the app will resolve most errors.
  2. Update the CoinOut Receipts & Rewards App App. Here is how:
    1. On Android goto PlayStore » Search for "CoinOut Receipts & Rewards App" » Open CoinOut Receipts & Rewards App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinOut Receipts & Rewards App » click "UPDATE".
  3. Clear CoinOut Receipts & Rewards App app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinOut Receipts & Rewards App servers.
    1. On Android, goto Settings » Apps » Select "CoinOut Receipts & Rewards App" » click Storage » click "Clear Cache".
  4. Check CoinOut Receipts & Rewards App app permissions. If any of these permissions required to use your device's features are disenabled, CoinOut Receipts & Rewards App might not work.
  5. Uninstall and reinstall CoinOut Receipts & Rewards App. If nothing else has worked, completely uninstall CoinOut Receipts & Rewards App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinOut Receipts & Rewards App not working


2. Fix CoinOut Receipts & Rewards App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinOut Receipts & Rewards App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinOut Receipts & Rewards App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinOut Receipts & Rewards App may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Nicole King

Will not let me download online orders

— 1 year ago by Bonnie Sade

Ok so... I have wrote already... but I got a email a week or so ago to verify my coinout account and to click the verification button so i did. I thought maybe this happened bc I had just updated my iPhone. However, when i went to log back into coinout i was not able too... I am pretty sure that I was scammed. and lost all my points and I am pretty sure that my account was registered to an old phone number 843-970-0722 but could not remember the email i registered it too... I just assumed that it was the one that had asked me to verify my account. So a few days later I tried to get back in and deleted the app and added it back but then it created me a whole new app. however, now I can not get into it at all. the email i used is starsade@redacted... I dont want to lose all the points i had.. I worked hard scanning all those receipts.. PLease help me

— 2 years ago by Ryan Bishop

I can't log in to my coinout app because I have a new phone number and I don't have access to the old number anymore.

— 2 years ago by Nicole Seaman

I been using the app for awhile and as soon as I tried to cash out for the first time ever it blocked me from my account for the first time ever can someone explain this to me please

— 2 years ago by Anisha lamichhane aryal

My account is blocked when its time to cash out, is it totally scam??

— 2 years ago by Lori Appling

Ino lo gwe have the phone number or de ice to log into coinout. I also don't remember my password. Please help!

— 2 years ago by Stephanie Carter

I have a new phone number and new phone and I’m unable to login to my account. And I don’t have my old phone anymore to use to login my account. I’ve also tried to login with my email but it says incorrect password and I’m pretty sure I put in the correct password. How can I get into my account??? My name is Stephanie. My email is sc3147741@redacted, my old phone number that is on my account is 276-224-2762 but I will need to change that to my new phone number. Also I had signed up and opened and deposited the set amount of money said on the app for Copper through the badge on my coin out account on March 30, 2022 but I didn’t see it as pending or anything as of when I signed up and deposited the money up to the last time (a couple of weeks ago) I was able to go in my account. So I wanted to make sure that got straightened out also, if it hasn’t already. Please help me get back into my account. I can be reached through email: sc3147741@redacted or phone call/text: 276-336-2174. Thank You for your time and patience, Stephanie C.

— 2 years ago by Joseph Mercer

I joined copper through CoinOut with my daughter I completed everything it said to do we deposited money immediately into the account and I have neither received the $10 bonus for the deposit clearing nor have we received the $25 bonus from coin out it's been well over a week I would like this resolved

— 2 years ago by Joseph Sloat

When I try to cash out it says my account has been blocked

— 3 years ago by Joseph Gutierrez

I cannot access my account on my new device.

— 3 years ago by Gretchen Cumberland

Hey I tried to get into my account and it wanted my phone number well I did change my phone number but I can't find anything. I think I was under multiplay at aol.com or Gretchen cumberland867@redacted my last phone number was 228-493-5443 now it is 228-305-2601. Please help me get my account back and tell me what I need to do next please.

— 3 years ago by [email protected]

I got a new phone now my account is locked.

— 3 years ago by Kristy Mehalek

I would like to cash out but it won't let me do my bank card information or let me request a gift card to purchase. It says my login information is incorrect and doesn't match and now says that my account is locked. Please help

— 3 years ago by Casey favereaux

Locked out of account upon trying to cash out! Please unlock my account and cash me out. My email is kcfav3@redacted. I didn’t put in the wrong password. EVER!! I feel like this app is a scam. Too many people having the same problem over & over again. Get ur stuff together or delete ur app. I will be contacting both consumer affairs & the better business bureaus in 24 hours if this has not been resolved. Sincerely Casey Favereaux

— 3 years ago by Zach Howard

My account locked by putting in the wrong password too many times on accident please help me unlock my account thank you

— 3 years ago by Karen Adams

I'm locked out of my account and I can't get back on

— 3 years ago by Danielle

I am locked out of account for no reason please fix it

— 3 years ago by Nikki Smith

I've been locked out. It said my email or something wasn't found? They have sent me several emails. My phone number is 9362440432,

— 3 years ago by Milagros

I can’t get in

— 3 years ago by Sabrina Casale

Yesterday my account was locked now it’s saying it’s blocked. Please help

— 3 years ago by Sabrina Casale

Why is it saying my account is locked? Please help

— 3 years ago by Sharon Thornton

I would like to transfer my money back to my coinout account.

— 3 years ago by SHIRLEY COOPER

How to unlock my coinout account don't know how it got locked

— 3 years ago by Bianca Albertse

I dont know what mobile number to use becauce im from south africa please help me thank you

— 3 years ago by kelly Pritt

My account is locked and I'm not sure how to unlock it could you please help had to get a new cell phone and now I cannot get back into my account on the new phone

— 3 years ago by ANGELA [email protected]

I have been locked out of my account. I think my phone number is the account is 6063063721. Can you please help me get it and be at able to access it thank you, Angela frazho anjelicafrazho@redacted

— 3 years ago by Steven Dudley

My coinout app account is locked from not entering the password correctly too many times I need to reset my password the phone number to my account is 615-631-2320 please help me unlock my account ASAP thank you

— 3 years ago by Brittany Sanders

My I count has been blocked it's under phone number 850-586-8287. I'm just trying to put my bank information on there so I can get the four or five dollars that I'm owed and is there any way you can help me with that

— 3 years ago by Tina Ballew

I am locked out of my account and need my password reset

— 3 years ago by Jason Baum

I'm locked out of my coinout account. How do I get back in?

— 3 years ago by Justin

My account is saying that it is locked

— 3 years ago by Maria

For sum reason I'm trying to register for coinout and it keeps on saying that it's account locked

— 3 years ago by MARIA ANGELO

I got locked out of my account for putting my password wrong too many times. How can I fix this issue?

— 3 years ago by Daisy Cendejas

I have been locked out because I didn't remember my password .

— 3 years ago by Carla Martinez

It locked my account when starting to login i didn't realize I was getting a password by text.

— 3 years ago by Daniel Gates

I'm locked out at 3343509171 as phone number

— 3 years ago by Bertie Cyrtis

When I get on coinout I can scan receipts but can't tell how much I am getting back

— 3 years ago by Whitney

Says my account is locked

— 3 years ago by Staci Kelly

My account is locked I believe because I forgot my password and entered it too many times

— 3 years ago by Amanda

Locked out of my account how do I get it unlocked???

— 3 years ago by Daniel R Embrey

My account says its locked. Even when I reset password. Please help. Send me a link via email to unlock it. Thank u

— 3 years ago by Jake

It says account locked please help

— 3 years ago by Brian posey

I don't know my password or jow to access coin out through the app I'm locked out says it will send SMH code to my phone it doesn't please help!!! Sincerely, Losing money

— 3 years ago by Jeffery hamrick

Why has my cashout account been locked

— 3 years ago by Michael Webster

I recently switched phones and now I can't recover my old account.

— 3 years ago by debra little

I got a new phone and mycoinout app is not letting me log in it's saying my accounts been locked

— 3 years ago by Phil

Hi, my account is locked. How do I unlock it

— 3 years ago by Candida Vega

I got the hidden word zebra but I didn’t get the second 39 cent. Thank You for your help.

— 3 years ago by Andrew

I need help unlocking my coinout account asap! Thank you

— 3 years ago by Ahmed Lachguar

Charge me two times I don’t use it coin Or someone from up you told me but you send me soon but nothing

— 3 years ago by Elizabeth Garzon

Hi.. My coin out account is locked because I didn't realize I was being sent a text for the passcode and I entered the wrong password. Please help!

— 3 years ago by Vanessa D Gilroy

It locked me out of my account because I didn't realize it was sending a text as my password but yet I set my password but it's using my phone number through the app I'm confused phone number is 419-679-0237

— 3 years ago by Barbara Trottere

I am locked out of my account after you did an update.

— 3 years ago by Bettie Mccants

Can’t get receipts increase or register online

— 3 years ago by Jared Slettedahl

Locked out of my coinout app for incorrect password! Need it unlocked so I can reset it!

— 3 years ago by Glenda M. Chapman

When I put in the SMS text passcode it said "account locked" please adviise.

— 3 years ago by Shacquetta Smith

Why when I enter my passcode it says account locked

— 3 years ago by Nancy Musselman

I am locked out.

— 3 years ago by Denetra Waddell

The coin out app had locked me out.

— 3 years ago by Deborah Olmstead

My account is locked because I had the wrong password. Can you please unlock it?

— 3 years ago by Angela Crawford

Did a cash out to my paypal in the amount of 40.39 it showed pendig for about a week an ahalf it no longer says pending yet i havent recieved it. I will be calling an attorney soon if theres no responce

— 3 years ago by Rebecca mock

I am locked out of my account for entering the wrong password too many times. My account email is beckym3983@redacted and the phone # associated with this account is 484-663-3205. I need assistance I'm resolving this issue.

— 3 years ago by Roger Hochreiter

I am locked out after wrong password entered too many times. 323/354-0410

— 3 years ago by Stephanie MacLellan

I am trying to open account. I enter my phone number and number texted to me. It says my account is locked

— 3 years ago by Janet Lozito

I’m locked out of my account

— 3 years ago by Anjanette wilson

This is total BS. I have tried every contact remember you guys have on line. I cannot get in contact with you you guys sent me an email stating that my $13 was sent through sale to Bank of america. I have no idea why I do not have an account with Bank of America

— 3 years ago by barbara warburton

I am locked out of account

— 3 years ago by John Montgomery

I’m locked out of my account. Tried to reset password and got locked out. How do I get back in?

— 3 years ago by Amelia C Tibbetts

Account locked, After to many password attempts. And I entered the correct password.

— 3 years ago by rose scalf

How can I get my account unlocked

— 3 years ago by Haley Roy

I got locked out of my account because I forgot my password please help

— 3 years ago by Angelica Garcia

I have requested cash outs several times, one being just yesterday. But the issue is that I did not receive the 2 prior Ones I requested.

— 3 years ago by Charles Scott Lewis

Coin out locked me out of my account heip

— 3 years ago by Jennifer

My account got locked, how can I unlock it?

— 3 years ago by Darlene Delehanty

Cash out but did not receive my balance 8023457186

— 3 years ago by Grace Katherine Wallace

I had set up an account and was locked out awhile ago. Now I tried the new password sent to my phone but up to this point on 7-16-21, at 11:50 p.m., it still says " account locked"! So, how do I get back into my account? Please help! Thank you Grace Wallace

— 3 years ago by Gloria Turner

I’ve been licked out of the app. Said either my phone number or password was wrong. I tried to change the password, but it says my account is locked now. How do I get it unlocked. Thanks for your help. Gloria

— 3 years ago by Paul Rocco

When do i receive my money ? i have transfered it for quite a while now

— 3 years ago by Peggy Prentice

I'm trying to connect my email and it says my email is blocked. i have verified multiple times with no result.

— 3 years ago by Wendy Lee

Hi I was locked out of my account for forgetting the password. Have a new phone so can you send me a link to get back in??

— 3 years ago by Tonya Price

Coin out app locked. Need in it

— 3 years ago by Ronnesha johnson

My account locked on me and i never recieved a password in the first place

— 3 years ago by Diana Ellingson

My account is locked cause I forgot my password I need it unlocked

— 3 years ago by Dorothy Brouillette

I just downloaded the app yesterday and now it is saying I’m lock out wtf

— 3 years ago by Maygain

Locked me out cause too many attempts now I can't get back in I dont have my original phone number to the account

— 3 years ago by Anthony J Rodriguez

Im trying to connect my email and im having trouble doing so also trying to complete my account. Pleas help me

— 3 years ago by Kelly D Todd

I was locked out of coinout when i tried to reset my password i ii put in pw tbt was sent to my mobile, entered itand was told im locked out of my account

— 3 years ago by Zarrita

I was locked out of my account for accidentally putting in the wrong password information. Pls unlock my account?

— 4 years ago by Johnny Ray

Why is my account blocked

— 4 years ago by Kim hess

I’ve been waiting 2 fuckn months for my $20 gift card from Amazon through coinout amd I want the gift card within 3 days or there will be a law suit

— 4 years ago by JESSICA DUMBACH

I am unable to log into my account due to no longer having the registered phone number on my account. How may I change my number, and access my current account again?

— 4 years ago by Troy A mcdaniel

My email won’t go through

— 4 years ago by Jamie Leal

I no longer have the phone number that is associated with my account. I was wondering if you could please walk me through the process of changing my phone number so that I can continue using the app