Published by Cox Media Group Inc. on Oct 28, 2024

Report an issue with WFTV Channel 9 Eyewitness News.
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Why should I report an Issue with WFTV Channel 9 Eyewitness News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cox Media Group Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WFTV Channel 9 Eyewitness News

1. Dig deeper on the major news of the day with our live and on-demand videos to keep you plugged in to what’s happening now. - Minute-by-minute weather using WFTV Channel 9’s StormTracker Doppler Radar and 5-day Forecast so you know how the weather will impact you. - Getting where you need to go on time with live drive times in and out of the Orlando Metro Area. - Direct sports coverage of the Orlando Magic, Orlando Predators, Orlando Solar Bears, Orlando City Soccer, Tampa Bay Buccaneers, Tampa Bay Lightning, Tampa Bay Rays, Jacksonville Jaguars, Miami Dolphins, Miami Marlins, Miami Heat, Florida Panthers, the PGA Tour, NASCAR and more. - Local news that matters for Brevard, Flagler, Lake, Marion, Orange, Osceola, Polk, Seminole, Sumter and Volusia counties including Orlando, DeLand, Sanford, Bunnell, Tavares, Ocala, Bartow, Bushnell, Kissimmee, and Titusville. - National and world news and what it means for you. - Engaging content that you can share easily from the app to Twitter and Facebook.

2. WFTV Channel 9 is serving Central Florida coverage you can count on as it happens with our 24/7 news app.

3. Get accessible coverage that keeps you up-to-date with WFTV Channel 9.

4. Please note: This app features Nielsen's proprietary measurement software, which will allow you to contribute to market research like Nielsen's TV Ratings.

5. Continued use of GPS running in the background can dramatically decrease battery life.

6. Please see for more information.

WFTV Channel 9 Eyewitness News Customer Insights

1. I get you're trying to get users to go to the app but either make it load faster or just show the entire headline on the alert if you want to continue being my top choice for local news alerts.Terrible app! Been fighting this app on & off for about a year.

2. I click the "Watch" live button and still it's never anything but endless advertisement or previously recorded earlier news broadcastsJust installed to follow local news.

3. Irritating and deleting this app.TOO MANY notifications for irrelevant stuff or repetitive stories... And NEVER does the Stream Live now "such and such" work... Click on the link to the "Live" stream that you all send notification for and then the press conferences or whatever the link is, never shows up.

4. I want local news and have always liked the news from this station but the online news service stinks.This app is terrible.

5. The alert message does not contain the entire headline forcing you to click on the alert to go to the app which take five to ten seconds to load the majority of time.

6. Some "news" direct the user to histories that could be read 3-4 paragraphs in just one page, but to read it you need a bunch of them full of ads.

7. Time to dump this app and go to a more professionally built/maintained local news app.Always issues with this app.

8. Live stream doesn't work properly or not at all, a commercial will pop in randomly during a broadcast when it is not even time for commercial, the app is extremely slow, and there are times it will not even open and crash.

9. Only reason I've kept it this long was because WFTV is the only local news I've liked since 1999.

10. It just spins when trying to read the news.

11. C'mon Wftv, do you really need all these apps here ?? Not here to watch adds, just the news.

Steps to Troubleshoot & Fix WFTV Channel 9 Eyewitness News Issues

1. Fix WFTV Channel 9 Eyewitness News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WFTV Channel 9 Eyewitness News: Restarting the app will resolve most errors.
  2. Update the WFTV Channel 9 Eyewitness News App. Here is how:
    1. On Android goto PlayStore » Search for "WFTV Channel 9 Eyewitness News" » Open WFTV Channel 9 Eyewitness News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WFTV Channel 9 Eyewitness News » click "UPDATE".
  3. Clear WFTV Channel 9 Eyewitness News app cache: Clearing cached data will force your app to retrieve the latest data directly from WFTV Channel 9 Eyewitness News servers.
    1. On Android, goto Settings » Apps » Select "WFTV Channel 9 Eyewitness News" » click Storage » click "Clear Cache".
  4. Check WFTV Channel 9 Eyewitness News app permissions. If any of these permissions required to use your device's features are disenabled, WFTV Channel 9 Eyewitness News might not work.
  5. Uninstall and reinstall WFTV Channel 9 Eyewitness News. If nothing else has worked, completely uninstall WFTV Channel 9 Eyewitness News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WFTV Channel 9 Eyewitness News not working


2. Fix WFTV Channel 9 Eyewitness News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WFTV Channel 9 Eyewitness News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WFTV Channel 9 Eyewitness News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WFTV Channel 9 Eyewitness News may not be able to connect to the Internet when running in the background.

Reported Issues