Published by Cox Media Group Inc. on Oct 28, 2024

contact WFTV Channel 9 Eyewitness News Chat with our AI-based WFTV Channel 9 Eyewitness News Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WFTV Channel 9 Eyewitness News?



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Why chat with our AI WFTV Channel 9 Eyewitness News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WFTV Channel 9 Eyewitness News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I get you're trying to get users to go to the app but either make it load faster or just show the entire headline on the alert if you want to continue being my top choice for local news alerts.Terrible app! Been fighting this app on & off for about a year.

2. I click the "Watch" live button and still it's never anything but endless advertisement or previously recorded earlier news broadcastsJust installed to follow local news.

3. Irritating and deleting this app.TOO MANY notifications for irrelevant stuff or repetitive stories... And NEVER does the Stream Live now "such and such" work... Click on the link to the "Live" stream that you all send notification for and then the press conferences or whatever the link is, never shows up.

4. I want local news and have always liked the news from this station but the online news service stinks.This app is terrible.

5. The alert message does not contain the entire headline forcing you to click on the alert to go to the app which take five to ten seconds to load the majority of time.

6. Some "news" direct the user to histories that could be read 3-4 paragraphs in just one page, but to read it you need a bunch of them full of ads.

7. Time to dump this app and go to a more professionally built/maintained local news app.Always issues with this app.

8. Live stream doesn't work properly or not at all, a commercial will pop in randomly during a broadcast when it is not even time for commercial, the app is extremely slow, and there are times it will not even open and crash.

9. Only reason I've kept it this long was because WFTV is the only local news I've liked since 1999.

10. It just spins when trying to read the news.

11. C'mon Wftv, do you really need all these apps here ?? Not here to watch adds, just the news.

Steps to Troubleshoot & Fix WFTV Channel 9 Eyewitness News Issues

1. Fix WFTV Channel 9 Eyewitness News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WFTV Channel 9 Eyewitness News: Restarting the app will resolve most errors.
  2. Update the WFTV Channel 9 Eyewitness News App. Here is how:
    1. On Android goto PlayStore » Search for "WFTV Channel 9 Eyewitness News" » Open WFTV Channel 9 Eyewitness News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WFTV Channel 9 Eyewitness News » click "UPDATE".
  3. Clear WFTV Channel 9 Eyewitness News app cache: Clearing cached data will force your app to retrieve the latest data directly from WFTV Channel 9 Eyewitness News servers.
    1. On Android, goto Settings » Apps » Select "WFTV Channel 9 Eyewitness News" » click Storage » click "Clear Cache".
  4. Check WFTV Channel 9 Eyewitness News app permissions. If any of these permissions required to use your device's features are disenabled, WFTV Channel 9 Eyewitness News might not work.
  5. Uninstall and reinstall WFTV Channel 9 Eyewitness News. If nothing else has worked, completely uninstall WFTV Channel 9 Eyewitness News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WFTV Channel 9 Eyewitness News not working


2. Fix WFTV Channel 9 Eyewitness News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WFTV Channel 9 Eyewitness News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WFTV Channel 9 Eyewitness News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WFTV Channel 9 Eyewitness News may not be able to connect to the Internet when running in the background.

Reported Issues

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