Published by UltimateEntertainment

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cine Latino Customer Insights

1. It doesn't work as in right at this of today's it says it needs in update to continue using the appeasy to use good selection of movies and channelsNice work, cant complaint is free....Good movies but drain the battery of my phoneLatest December 19 2019 update has killed Casting to TV function.

Steps to Troubleshoot & Fix Cine Latino Issues

1. Fix Cine Latino Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cine Latino: Restarting the app will resolve most errors.
  2. Update the Cine Latino App. Here is how:
    1. On Android goto PlayStore » Search for "Cine Latino" » Open Cine Latino » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cine Latino » click "UPDATE".
  3. Clear Cine Latino app cache: Clearing cached data will force your app to retrieve the latest data directly from Cine Latino servers.
    1. On Android, goto Settings » Apps » Select "Cine Latino" » click Storage » click "Clear Cache".
  4. Check Cine Latino app permissions. If any of these permissions required to use your device's features are disenabled, Cine Latino might not work.
  5. Uninstall and reinstall Cine Latino. If nothing else has worked, completely uninstall Cine Latino then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cine Latino not working


2. Fix Cine Latino Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cine Latino be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cine Latino not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cine Latino may not be able to connect to the Internet when running in the background.

Reported Issues