Contact Wickedbone Customer Service

Why should I report an Issue with Wickedbone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shenzhen Cheerble Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In the drive mode, you can control the Wickedbone through the Wickedbone App, and move it with its virtual joystick, choosing between Wickedbone’s 9 available motions, and you’ll soon create and discover new action manner combos as it runs.

2. In the interactive mode, with the Wickedbone App, wired to attract your dog’s attention and does not require manual operations.

3. We’re very passionate about improving the lives of the dogs and since our goal is to bring technology and innovation into our daily lives, we believe that our dogs need something other than the plate and ball that’s more tech-forward and more fun to play.

4. There are two modes of the Wickedbone, drive mode and interactive mode.

5. Wickedbone acts responsively to types of touch, always in a playful that keeps up with your dog’s mood and reactions.

6. With Wickedbone, you could train your dog to catch moving objects and more importantly, deepen the bonds through the interaction.

7. This App connects to the Wickedbone, then the fun that your dog needs are literally one click away from making life easier and much more exciting for both of you.

8. The perfect mode when you’re busy.

1. This is completely unnecessary and led me to keep the app off of my phone (I ended up loading it onto another device that doesn't have much personal data on it).App is simple and easy to use, I am much more impressed with the durability with this toy! 75lb German Shepard has supervised play with this toy regularly and it's still going after over a yearSo far i haven't used the toy yet but just responding to the asshats who are giving low ratings for app permissions is dumb.

2. It might be awesome but won't know as permission settings are not comfortable enough to continue onThe Wickedbone itself is cool, and the app generally works... But I have no idea why I need to grant the app permission to access the files on my device.

3. Not a fan of intrusive apps that don't even need to use the data they're requesting.For me the app doesn't work so it's rendered completely useless.1. It seems to me that they have fixed their permissions.

4. It also might need your storage access to download the AI since the wickedbone needs to understand taps on the wheels then they need somewhere to store that data.

5. There's a little white rubber bone in the middle of the bone you just remove it & charge it.Tried for hours to get it to connect to my device, looking to see if there was something I am missing.

6. If you are still worried about permissions, then why do you have apps on your phone?The only problem I've had was getting to the charging port.

7. Overall concept is a great one! However like other recent reviews, I simply don't care for media file access nor do I see the logic in the need for it.

8. The advertisement allowed for my abilities to control it away from home once and also cannot understand the need for my phone's GPS either.

9. The first permission forces you to give it free reign, for no functional reason, prying into your private photos, contacts, and media at broad.

10. Should you decline--well, you can't use the app eliminating the full use of the toy device itself.The background is white and the text is white in the settings menu.

11. I've had the bone at least 2yrs now and now I cannot even play with it to see if it's even holding charge.

1. Fix Wickedbone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wickedbone: Restarting the app will resolve most errors.
2. Update the Wickedbone App. Here is how:
   1. On Android goto PlayStore » Search for "Wickedbone" » Open Wickedbone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wickedbone » click "UPDATE".
3. Clear Wickedbone app cache: Clearing cached data will force your app to retrieve the latest data directly from Wickedbone servers.
   1. On Android, goto Settings » Apps » Select "Wickedbone" » click Storage » click "Clear Cache".
4. Check Wickedbone app permissions. If any of these permissions required to use your device's features are disenabled, Wickedbone might not work.
5. Uninstall and reinstall Wickedbone. If nothing else has worked, completely uninstall Wickedbone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wickedbone not working

2. Fix Wickedbone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wickedbone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wickedbone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wickedbone may not be able to connect to the Internet when running in the background.