Contact KSL+ Customer Service

Why should I report an Issue with KSL+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bonneville International to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the new KSL+ app, you will experience more content than ever, more of your favorite on demand content including multiple live streams from KSL TV, KSL NewsRadio and KSL Sports.

2. Get real-time alerts, up-to-the minute weather updates for your neighborhood.

3. You'll also enjoy exclusive app only content which includes binge worthy podcast content (COLD, The Letter) and sports content you won't find anywhere else.

1. Just can't have those notifications that lead to nothing but frustration!So frustrating you can't scroll to the portion of the video you want to watch! I use for the RSL games and you can't move the video forward beyond the clicking the 15 second fast forward a billion times.

2. Why would you send what is presumably a link to a story that isn't actually a link to a story? The only thing this app is actually good for is routinely reminding me to check a different source to learn about the days' COVID stats.This is awful.

3. I will click on a link from a notification and it will take me to the home screen with no way to find the specific story I'm looking for.

4. I love DJ and Dunny but I don't want to watch the pregame show multiple times!!!I use this app for one thing, to watch Real soccer games.

5. It sends notifications, and you follow the link and can never find the story.

6. When you are interested in finding the story that pops up, you click on a notification and half the time, the story isn't there.

7. I understand if you want us to watch the pregame show but if I hit the wrong button the game starts over again.

8. I noticed the issue when watching the coaches show just the other day so it's not just the games.I want to like this app, but there are so many bugs.

9. It will send you notifications of stories that are nowhere to be found when you click on the notification.

10. The push notifications lead nowhere so even if an interesting notification shows up, you won't actually get to the relevant article.

11. Might try again if some of the bugs get worked out and I can keep the app from taking over my phone.The notifications are horrible.

1. Fix KSL+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KSL+: Restarting the app will resolve most errors.
2. Update the KSL+ App. Here is how:
   1. On Android goto PlayStore » Search for "KSL+" » Open KSL+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KSL+ » click "UPDATE".
3. Clear KSL+ app cache: Clearing cached data will force your app to retrieve the latest data directly from KSL+ servers.
   1. On Android, goto Settings » Apps » Select "KSL+" » click Storage » click "Clear Cache".
4. Check KSL+ app permissions. If any of these permissions required to use your device's features are disenabled, KSL+ might not work.
5. Uninstall and reinstall KSL+. If nothing else has worked, completely uninstall KSL+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KSL+ not working

2. Fix KSL+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KSL+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KSL+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KSL+ may not be able to connect to the Internet when running in the background.