Contact Caffè Nero Customer Service

Why should I report an Issue with Caffè Nero?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LevelUp Consulting, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Maybe the developers can take a few notes.DO NOT DOWNLOAD! There's no order ahead feature so it's not worth having to put a minimum of $25 on their level up platform when you can just use apple pay in store.

2. The company refunded the money no problem.Imagine my surprise AFTER loading the minimum $25 to this ridiculous app that you CAN'T order ahead through the app.

3. Maybe one day the apps will be compatible across the pond.Downloaded it, loaded money.. But then told that this is only a US version and that they don't accept it in the UK.

4. I have a virtual giftcard and can't use it because the app makes the QR all distorted and blurry.Can't use any promo codes, can't keep my old stamp card, can't really use it at all.

5. Very sneaky to have a mobile app that doesn't allow mobile order/pickup when that feature used to existThis app needs to be updated for Android.

6. What's the point in offering an incentive to visit your company and making it so it doesn't work properly.

7. which means that I still have to make the absurdly long line just to tap on the glitchy app when I could have very well used my debit card.

8. The QR code is not even functional.i have a friend who lives in Boston where they have these stores.

9. What's more is that unless I can spend EXACTLY $25, this app is going to keep my money forever.

10. But the app will not work in the UK, and you cannot download the UK app with an US phone.

11. I installed the app so i could buy an E gift card which i could email to her from inside the app.

1. Fix Caffè Nero Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Caffè Nero: Restarting the app will resolve most errors.
2. Update the Caffè Nero App. Here is how:
   1. On Android goto PlayStore » Search for "Caffè Nero" » Open Caffè Nero » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caffè Nero » click "UPDATE".
3. Clear Caffè Nero app cache: Clearing cached data will force your app to retrieve the latest data directly from Caffè Nero servers.
   1. On Android, goto Settings » Apps » Select "Caffè Nero" » click Storage » click "Clear Cache".
4. Check Caffè Nero app permissions. If any of these permissions required to use your device's features are disenabled, Caffè Nero might not work.
5. Uninstall and reinstall Caffè Nero. If nothing else has worked, completely uninstall Caffè Nero then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Caffè Nero not working

2. Fix Caffè Nero Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Caffè Nero be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Caffè Nero not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Caffè Nero may not be able to connect to the Internet when running in the background.