Published by Barnes & Noble

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with NOOK Audiobooks?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. Sure was hoping the issues would be fixed, but NOPE! Why do my books just stop by themselves? Why after years has this still not been fixed? Guess I'll be checking the Kindle Audiobook app, since this company obviously doesn't care about fixing the issues after being apparent for years.

2. The main drawback is the lack of a sleep timer the next slight annoying aspect is that the app doesn't have a skip forward a few seconds button.

3. There's no features like a sleep timer, bookmark, switching between chapter and total book time on the slide bar.

4. I'm not sure what's going on, but it's annoying.No Sleep Timer Very basic app, which makes it easy to use.

5. This app has one major issue that kind of ruins it -- no sleep timer! I listen to audiobooks while I go to sleep every night, but I can't do that with Nook because I can't set a sleep timer.

6. Occasionally it shows up on the status bar for easy pausing but most of the time it doesn't and there is no way to get it to show up there.Recently, the app has had really weird glitches.

7. Hope they get around to adding this tool at some point.The app was fine at first but it keeps pausing or skipping tracks, freezing, and it doesn't have all the options it should.

8. Please up grade! Will change my rating if and when I see improvements.PLEASE add an option to speed up the readings! Some narrations are slow (which is not the app's fault) and I have trouble staying focused when things are slow.

9. I have 4 different audiobook apps (most compatible with my library card) this one is by far my least favorite.Randomly shuts itself off.

10. Otherwise, the selection of books is good and the app runs smoothly.Downloaded on an Android device.

11. I would type in a title of a book and the titles that show have nothing at all to do with the title I was looking for.

Steps to Troubleshoot & Fix NOOK Audiobooks Issues

1. Fix NOOK Audiobooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NOOK Audiobooks: Restarting the app will resolve most errors.
  2. Update the NOOK Audiobooks App. Here is how:
    1. On Android goto PlayStore » Search for "NOOK Audiobooks" » Open NOOK Audiobooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NOOK Audiobooks » click "UPDATE".
  3. Clear NOOK Audiobooks app cache: Clearing cached data will force your app to retrieve the latest data directly from NOOK Audiobooks servers.
    1. On Android, goto Settings » Apps » Select "NOOK Audiobooks" » click Storage » click "Clear Cache".
  4. Check NOOK Audiobooks app permissions. If any of these permissions required to use your device's features are disenabled, NOOK Audiobooks might not work.
  5. Uninstall and reinstall NOOK Audiobooks. If nothing else has worked, completely uninstall NOOK Audiobooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NOOK Audiobooks not working


2. Fix NOOK Audiobooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NOOK Audiobooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NOOK Audiobooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NOOK Audiobooks may not be able to connect to the Internet when running in the background.

Reported Issues

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