Contact Barnes & Noble NOOK Customer Service

Why should I report an Issue with Barnes & Noble NOOK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Barnes & Noble to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And never lose your spot— the Barnes & Noble NOOK App syncs across all your devices. -Browse the latest new eBook and audiobook releases, bestsellers, promotions, and expert recommendations just for you! -Discover books in every genre, about every subject, for every age: contemporary fiction, romance, mystery and thriller, classics, sci-fi and fantasy, manga, kids, young adult, non-fiction and more! -Digital content purchased from Barnes & Noble will automatically appear in this app. -Explore over 75,000 free eBooks and more than 10,000 free audiobooks. -Sync your books, bookmarks, notes and highlights across all your devices for a seamless reading experience. -Adjust font styles, line spacing, margins, page animations, narration speed, background color, and screen brightness for more comfortable reading. -Add notes, bookmarks, and highlights as you read or listen.

2. Share favorite highlights with friends across social networks. -Set the Sleep Timer to coordinate audiobook listening to your schedule. -Download, read, or listen to free eBook and audiobook samples, and add favorites to your Wishlist. -Search inside the book and look up words with the in-app dictionary. - Accessible to blind and low-vision users leveraging Android assistive technology that includes screen magnification and TalkBack. -With Profiles, family members can share an account while still enjoying their own customized experience. -Share eBooks audiobooks, magazines, newspapers and comics across Profiles—no need to purchase again!

3. Get the FREE Barnes & Noble NOOK App for your Android smartphone or tablet to enjoy all your favorite digital content.

4. Customize your experience with multiple font and page styles, customized bookshelves and social sharing tools.

5. Access our vast online library of over 4 million eBooks, graphic novels, comics, manga and magazines.

6. Enjoy recommendations just for you curated by our expert booksellers.

7. Plus discover over 300,000 audiobooks.

8. Reading position, bookmarks, highlights and notes are saved to each Profile. -Child Profiles allow parents to control what each child sees.

1. Now all of my ebooks are missing!Since the recent 'improvement' when I try to rearrange items in my library, the app syncs itself EVERY time I open a different book and goes back to the first position.

2. I described the issue clearly - fix it.All books are audible now at 25.00 dollars each book.

3. There is no way to remove the title of the book from the top of the page which takes up a lot of space while reading.

4. In order to get newly purchased books to download in my library, I have to uninstall and reinstall.

5. I'm highly disappointed with barnes and nobles.Was really hoping that the big fixes meant I could sideload my library into my new Android phone, but I'm still experiencing issues.

6. For those of us who are low income, the price for an audible book puts it out reach.

7. Now I struggle to use it and can only open a non-Nook book by opening the file directly from my folder.

8. I can afford 7.99 but not 25.00 dollars for the same book in audible format.

9. Can't adjust to time left in book.

10. Apart from the price there are a lot of people who prefer to actually read a book.

11. It constantly reverts to a previous pace in the book, closes itself, or won't play at all.

1. Fix Barnes & Noble NOOK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Barnes & Noble NOOK: Restarting the app will resolve most errors.
2. Update the Barnes & Noble NOOK App. Here is how:
   1. On Android goto PlayStore » Search for "Barnes & Noble NOOK" » Open Barnes & Noble NOOK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Barnes & Noble NOOK » click "UPDATE".
3. Clear Barnes & Noble NOOK app cache: Clearing cached data will force your app to retrieve the latest data directly from Barnes & Noble NOOK servers.
   1. On Android, goto Settings » Apps » Select "Barnes & Noble NOOK" » click Storage » click "Clear Cache".
4. Check Barnes & Noble NOOK app permissions. If any of these permissions required to use your device's features are disenabled, Barnes & Noble NOOK might not work.
5. Uninstall and reinstall Barnes & Noble NOOK. If nothing else has worked, completely uninstall Barnes & Noble NOOK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Barnes & Noble NOOK not working

2. Fix Barnes & Noble NOOK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Barnes & Noble NOOK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Barnes & Noble NOOK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Barnes & Noble NOOK may not be able to connect to the Internet when running in the background.