Contact Illume Customer Service

Why should I report an Issue with Illume: Learning on-the-go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bajaj Finance Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall it's a very good and easy but I need to add one thing screen test module it's some difficult to complete we can't proper touch on the correct part touch.App not working when i open it then showning a error on my screen "fetching tenant list.."long time so plesse fix this issueMust make it simple and user-friendly as not working properly on cellphoneGood to learn... Require high speed data every time... Some time not respondingNot working this app.

2. It was showing message fetching Tennant listNot a single ppt is working... Fix this issue fast.It shows fetching tennent list.

3. Couldn't loginGood experience but sometimes record not showingSome times records not showing.

4. ...Very good application for learning about process.

1. Fix Illume Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Illume: Restarting the app will resolve most errors.
2. Update the Illume App. Here is how:
   1. On Android goto PlayStore » Search for "Illume" » Open Illume: Learning on-the-go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Illume » click "UPDATE".
3. Clear Illume: Learning on-the-go app cache: Clearing cached data will force your app to retrieve the latest data directly from Illume servers.
   1. On Android, goto Settings » Apps » Select "Illume: Learning on-the-go" » click Storage » click "Clear Cache".
4. Check Illume app permissions. If any of these permissions required to use your device's features are disenabled, Illume might not work.
5. Uninstall and reinstall Illume. If nothing else has worked, completely uninstall Illume then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Illume not working

2. Fix Illume Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Illume be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Illume not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Illume may not be able to connect to the Internet when running in the background.