Published by Bentley Motors

Report an issue with Bentley AR Visualiser.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Bentley AR Visualiser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bentley Motors to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bentley AR Visualiser image 1 contact Bentley AR Visualiser image 2

Bentley AR Visualiser Customer Insights

1. With VR and options to connect with dealer, this works almost flawlessly!The app doesn't work at all whenever i start to Scan the surface everything becomes black and app closesEvery time it's done loading, it kicks me out back to the app store!It's fantastic, hopefully other models will be available alsoCan't open the app, still loading!!!!Plz don't download this horrible game.....it was still loading till now.....it doesn't even open..........VERY BAD GAME.After downloading the additional files it crashes im using realme C11 2020Wow! Amazing detail and great quality!Use too much ram.

2. Hey!!So the app didn't open on my phone, like it was loading for forever now, I don't know if this is from my phone or something, but that was my experience.Indeed a great marketing application.

Steps to Troubleshoot & Fix Bentley AR Visualiser Issues

1. Fix Bentley AR Visualiser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bentley AR Visualiser: Restarting the app will resolve most errors.
  2. Update the Bentley AR Visualiser App. Here is how:
    1. On Android goto PlayStore » Search for "Bentley AR Visualiser" » Open Bentley AR Visualiser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bentley AR Visualiser » click "UPDATE".
  3. Clear Bentley AR Visualiser app cache: Clearing cached data will force your app to retrieve the latest data directly from Bentley AR Visualiser servers.
    1. On Android, goto Settings » Apps » Select "Bentley AR Visualiser" » click Storage » click "Clear Cache".
  4. Check Bentley AR Visualiser app permissions. If any of these permissions required to use your device's features are disenabled, Bentley AR Visualiser might not work.
  5. Uninstall and reinstall Bentley AR Visualiser. If nothing else has worked, completely uninstall Bentley AR Visualiser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bentley AR Visualiser not working


2. Fix Bentley AR Visualiser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bentley AR Visualiser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bentley AR Visualiser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bentley AR Visualiser may not be able to connect to the Internet when running in the background.

Reported Issues