Contact CosmoProf Customer Service

Why should I report an Issue with CosmoProf: Licensed to Create?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Beauty Systems Group LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't actually save your login when you tell it to, lists previously made cannot be found, quick order doesn't work, you can't remove things from the cart, bar code scan is inoperable, I could go on.

2. Its a surprise to me with how long the app has been available that there aren't any new updates for it being user friendly and easy to search for things.

3. also it local Cosmo Prof store isn't that great, so I've tried to order from the app online to make things easier and you can't check out.

4. Trying to find a product or find information on a product is difficult, usually resulting in me having to go into the store or having to google everything seperately and find the vendors website.

5. When shopping for hair color products, there is usually no preview of which colors are available so you have to click the product to find out what colors are in stock.

6. Please make some changes.It's slow, inaccurate, and if want same-day delivery, it will cancel your entire order if just one item is out of stock and won't notify you for a few hours.

7. Sorting by brand doesn't work either, missing items under brand names, but then pop up when you do long search.

8. However, a few things that would be some wonderful features are giving us a select all option for quick editing through clients and services.

9. Search is a joke, doesn't always show items titled the same as your search word.

10. This has happened twice even after I double checked the app to make sure everything I ordered is in stock.The ONLY reason I have this app in my phone is to hold my membership card.

11. Do you want to sell me things or not??Very slow between different app areas.

1. Fix CosmoProf Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CosmoProf: Restarting the app will resolve most errors.
2. Update the CosmoProf App. Here is how:
   1. On Android goto PlayStore » Search for "CosmoProf" » Open CosmoProf: Licensed to Create » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CosmoProf » click "UPDATE".
3. Clear CosmoProf: Licensed to Create app cache: Clearing cached data will force your app to retrieve the latest data directly from CosmoProf servers.
   1. On Android, goto Settings » Apps » Select "CosmoProf: Licensed to Create" » click Storage » click "Clear Cache".
4. Check CosmoProf app permissions. If any of these permissions required to use your device's features are disenabled, CosmoProf might not work.
5. Uninstall and reinstall CosmoProf. If nothing else has worked, completely uninstall CosmoProf then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CosmoProf not working

2. Fix CosmoProf Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CosmoProf be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CosmoProf not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CosmoProf may not be able to connect to the Internet when running in the background.