Contact Bath & Body Works Customer Service

Why should I report an Issue with Bath & Body Works?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bath and Body Works Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download the top-rated app and discover the best way to shop Bath & Body Works (both online and in-stores! ) Stay up to date on today’s deals and sign up for push notifications to make sure you don’t miss a thing! - Earn points toward your choice of FREE products (up to $16.

1. I spend so much money at the store that I'm quite sure I could single-handedly pay for someone to fix this app.Wish I didn't HAVE to confirm that I want to continue to shop after I add an item...its a bit annoying! Also, I wish your cart would automatically update itself when increasing/decreasing the number of each item instead of having to go to the "update cart" button at the bottom.

2. If it wasn't for such a great sale, I would have definitely given up on it and am wondering if it's even worth it to try and order what I had to remove! *** I tried from 3 different computers and from my phone, so it wasn't a certain device, it was the BBW website.The app is horrible.

3. Ordered a large order for my local store pickup, and slowly but surely every single item was cancelled over the course of about 2 weeks (even though they say it would be ready for pickup within 2 hours).

4. I ended up removing items from my cart to finally get it to load so I could take advantage of the sale.

5. I'm sure there's a reason for it, BUT I hate it! Other than that, the site is pretty easy to navigate.The website and app kept hanging up on the billing part.

6. With the additional step(s) of having to Google search and Maps every location, it's inconvenient.The app, in general, needs work.

7. But the worst part is that the longer you try to use it, the slower it works until it crashes, so nearly every time I end up going to the website instead (which isn't much faster IMO).

8. Please work on updating the website and the app.I love being able to shop through the app, but it was a little glitchy.

9. The customer service pop-up, even on my phone, comes up unprompted with seconds of me re-closing it and the location issue.

10. I add a bunch to my cart and then it freezes me out because items are no longer available.

11. It is super slow and the location is way off (Yes, I have my phone's location turned on).

1. Fix Bath & Body Works Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bath & Body Works: Restarting the app will resolve most errors.
2. Update the Bath & Body Works App. Here is how:
   1. On Android goto PlayStore » Search for "Bath & Body Works" » Open Bath & Body Works » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bath & Body Works » click "UPDATE".
3. Clear Bath & Body Works app cache: Clearing cached data will force your app to retrieve the latest data directly from Bath & Body Works servers.
   1. On Android, goto Settings » Apps » Select "Bath & Body Works" » click Storage » click "Clear Cache".
4. Check Bath & Body Works app permissions. If any of these permissions required to use your device's features are disenabled, Bath & Body Works might not work.
5. Uninstall and reinstall Bath & Body Works. If nothing else has worked, completely uninstall Bath & Body Works then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bath & Body Works not working

2. Fix Bath & Body Works Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bath & Body Works be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bath & Body Works not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bath & Body Works may not be able to connect to the Internet when running in the background.