Contact ArtStation Customer Service

Why should I report an Issue with ArtStation?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ArtStation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The ArtStation App provides an awesome browsing and discovery experience, enabling you to view thousands of artworks by the world's best artists.

2. ArtStation is the showcase platform for game, film, media & entertainment artists.

3. Like artworks, and follow your favourite artists.

4. The ArtStation App provides native support for multiple and mixed media per artwork, displaying process images, videos and even 3D models.

1. The latest update to both seems to have shaken up the functionality, as before I was able to browse through feeds and user profiles seamlessly and the app would remember my place at all times, but now clicking a post and then going back will start you over at the top, very frustrating.

2. The previous design was much better! Tapping a submission should show the whole image and easily scroll through the gallery, not zoom in and make you work to see it! It's not Pintrist for crying out loud!Hardcore, professional version of DeviantArt.

3. Notifications are annoying because sometimes they want you to log in(why aren't I already? I DESPISE when apps log me out) and then it just takes you to your regular feed.

4. But now in the following feed selecting a work might send you to an entirely different work by a different artist.

5. The ability to see the entire image caption below an image like what can be seen in the mobile version of the website.

6. Great interface updates and they finally fixed the bug that closed the app when going back to a previous page.

7. In both the home and following feeds, going to an artwork page and then going back to the feed will take you back to the top of the feed, not to where you last scrolled to.

8. After selecting the images I want to upload and selecting next the app crashes every time.

9. On top of that, posts and even user profiles often simply will not load.It's great for its purpose, looking at art.

10. Looking at artists' profiles and general searching only display 25 works at most (literally always only 25, no matter what you search).

11. Otherwise, very good app.Overall I enjoy having the app on my mobile device, but the upload feature is completely broken.

1. Fix ArtStation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ArtStation: Restarting the app will resolve most errors.
2. Update the ArtStation App. Here is how:
   1. On Android goto PlayStore » Search for "ArtStation" » Open ArtStation » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ArtStation » click "UPDATE".
3. Clear ArtStation app cache: Clearing cached data will force your app to retrieve the latest data directly from ArtStation servers.
   1. On Android, goto Settings » Apps » Select "ArtStation" » click Storage » click "Clear Cache".
4. Check ArtStation app permissions. If any of these permissions required to use your device's features are disenabled, ArtStation might not work.
5. Uninstall and reinstall ArtStation. If nothing else has worked, completely uninstall ArtStation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ArtStation not working

2. Fix ArtStation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ArtStation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ArtStation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ArtStation may not be able to connect to the Internet when running in the background.