Published by AWOK

Report an issue with AWOK.com.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AWOK.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AWOK to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

AWOK.com Customer Insights

1. Most wrost thing Every item have delivery charge.Don't Trust AWOK products! DEFECTIVE! I ordered item with delivery fees, It was not working (totally dead watch)while I registered complaint of it they agreed but they only giving me item value.

2. What I will do if again I get the same dead watch or any damaged items from awok???? Keep on buying and paying delivery charges and processing fees to AWOK.??? Fruad items!Plz be aware.

3. Don't waste your money and check any cheap local store around you, you will get the same item and at least you save the delivery fees.Worst shopping app ever.

4. You end up paying approximately double price; half delivery and half for item costs especially if you are buying cheap stuff.

5. The price of that copy is not that tempting and still you have to worry about the delivery fees, which is per item and not per order.

6. many times after ordering the items, they split our order themself and they say it's for our convenience and fast delivery.

7. btw, you end up buying useless stuff just to fill the minimum order value - I guess I have to try something else now.I ordered a lot of things all are low quality than standard.

8. my order was canceled because of their poor logistics system and the courier they use and on top of that the customer service agents on phone have only one thing to say that they are very sorry but they can not do anything.

9. No real discounts, only cheap copies of the original items in the photos.

10. After 4 days even items were dispatched, my order has been cancelled.. this is cheating.

11. And will never ever recommend it to any one.very very bad experience with them .Many items quality is not up to the mark.

Steps to Troubleshoot & Fix AWOK.com Issues

1. Fix AWOK.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AWOK.com: Restarting the app will resolve most errors.
  2. Update the AWOK.com App. Here is how:
    1. On Android goto PlayStore » Search for "AWOK.com" » Open AWOK.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AWOK.com » click "UPDATE".
  3. Clear AWOK.com app cache: Clearing cached data will force your app to retrieve the latest data directly from AWOK.com servers.
    1. On Android, goto Settings » Apps » Select "AWOK.com" » click Storage » click "Clear Cache".
  4. Check AWOK.com app permissions. If any of these permissions required to use your device's features are disenabled, AWOK.com might not work.
  5. Uninstall and reinstall AWOK.com. If nothing else has worked, completely uninstall AWOK.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AWOK.com not working


2. Fix AWOK.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AWOK.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AWOK.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AWOK.com may not be able to connect to the Internet when running in the background.

Reported Issues